- Report: #1191010
Complaint Review: Rocketlawyer.com - Internet
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Author Not Confirmed
Why?
Rocketlawyer.com
Internet, USA
Phone:
8778810947
Web:
rocketlawyer.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Rocketlawyer.com Rocket Lawyer Rocketlawyer.com Rocket Lawyer continually billed me without informing me that they were billing me. Internet
Continually billed my account. Never sent me email invoices stating that they were billing me. Never informed me that my 7 day trial was over and that I was going to be getting continually billed. These people are very misleading and there only defense is all of the "fine print" that nobody reads. I did not agree to NOT be sent an email invoice letting me know I was going to be billed. What a scam... I have no problem paying for a service. I do have a problem being ripped off and mislead.
1 Updates & Rebuttals
Rocket Lawyer
San Francisco ,California,
USA
Rocket Lawyer Would Like To Make Things Right
#2UPDATE Employee ..inside information
Thu, August 10, 2017
Hey there Johnny,
We greatly apologize that you've had this kind of experience with us and we would be more than happy to look into this further and get it resolved for you. If you'd like for us to take a look at this matter, please email us at [email protected] with your email address that you had used to sign up with and the full name on the account. We really hope to hear from you.
