- Report: #959258
Complaint Review: Roku - Internet
Reported By:
Russ -
Phoenix, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Roku
12980 Saratoga Ave. Saratoga, CA 95070 Internet, United States of America
Phone:
888-600-7658
Web:
http://www.roku.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Roku refuse to return customer service e-mails! Don't do it! You're giving away money! Internet
I was sent (and charged for!) a random item when I bought a Roku product recently.
I've made THREE ATTEMPTS to e-mail to THREE different e-mail addresses to ask how
to handle a return for refund.
I received absolutely no correspondence back. On the third attempt I sent the e-mail
"return receipt requested" and they both received AND read the e-mail that I sent
asking for assistance, obviously ignoring my service request.
Buy another streaming player, there's no reason to do business with them! Don't
support their way of doing business.
I've made THREE ATTEMPTS to e-mail to THREE different e-mail addresses to ask how
to handle a return for refund.
I received absolutely no correspondence back. On the third attempt I sent the e-mail
"return receipt requested" and they both received AND read the e-mail that I sent
asking for assistance, obviously ignoring my service request.
Buy another streaming player, there's no reason to do business with them! Don't
support their way of doing business.
