- Report: #1199262
Complaint Review: rosewholesale - Internet
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Author Not Confirmed
Why?
rosewholesale
Internet, USA
Web:
rosewholesale.com
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Business Rating:
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rosewholesale scam. rip-off. buyer beware. no recourse. china Internet
Buyer beware. This is a super scum-bag scam. They have a web-site that really draws you in with what look like trendy cheap cloths. It's highly mis-leading. They only use pay pal or Global grow. They take your money and then send you one or two items to bait you. Then nothing. They act like they have shipped items to you with false but well done shipping confirmations. When you contact customer service, they respond with a bunch of lip service about answering your questions and telling you to be patient and wishing you "good luck". Such a joke! Can't figure out why they bother to respond when they have no intent of following through. Ultimately they will try to milk you for more money to "re-ship". They have also tried to claim that I somehow did not request a tracking number for shipping, which is just wrong. I intended to re-sell these items through my business so I absolutely was careful about how I ordered. Just wish I had paid more attention to the hundreds of bad reviews this company has aquired. And once you look at their web-site, you are bombarded wit cookies on every thing else you look at on line.
Now lets talk about the items they sell. Cloths are ridiculously small. As in would not fit 6 year old Asian girls. Quality is so bad I'm pretty sure the sewing is done in someone's house by a 10 year old. Holes in fabric, buttons missing. PLU fake leather colors are not even close to what's represented in photos. I got one purse that was moldy. Literally. The rhinestones fell out of 5 of 6 necklaces. One sweater had an opened cookie wrapper in the pocket. Absolute s*. They have ripped me off for just under $500.00
DO NOT fall for it! There are DOZENS of stories just like mine on every review web site out there from all over the world. This is why you should never, ever buy from China.
1 Updates & Rebuttals
nancy
Bakersfield,California,
USA
Solution for The Quality and Size Issue
#2REBUTTAL Owner of company
Fri, October 16, 2015
Dear Customer,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, we want to offer my sincerest apologies to you for the issue.
You can can contact us for the issue
, please browse this link:
http://www.rosewholesale.com/m-article-id-12.html.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.You can return them back to us if the items are unfit on you.
For the problem you mentioned, we will contact our staff to confirm the problem. Would you please tell me the order number and your problem so that we can check it for you? We will send you a better solution once we get the reply from you.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
Rosewholesale Customer Service
http://www.Rosewholesale.com
