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  • Report:  #1274004

Complaint Review: Rosewholesale.com - Internet

Reported By:
gorster - HOLLADAY, Utah, USA
Submitted:
Updated:

Rosewholesale.com
Internet, USA
Phone:
0755-86936302
Web:
rosewholesale.com
Categories:
Tell us has your experience with this business or person been good? What's this?

The "quality" of this product is not as represented.  You receive very cheap, synthetic materials with a pattern that represents what is shown on the add but the clothes aren't even meant to fit anyone.  They are just cheap materials loosely sewn together which cannot be worn.  I've been communicating back and forth with them now for 9 weeks, they respond constantly with a series of games to include: 1.  Repeatedly asking what is defective  2.  Giving me an address in Chinese  3.  You can't get an email address from them but go through a series of trouble tickets that never end. 4.  They won't accept delivery from anything but untrackable mail at the cost of $80 to return the package for  a refund of 70% of what you paid.  

Of course, I don't trust them enough to spend the money in hopes they'll refund.  The main thing to know.....when you post a complaint, they respond and pretend the problem was worked out or post something asking how they can make it right.  They did that on Site Jabber and I've noticed they do it to anyone that complains about them on this site too.  They won't part with the money to refund and will do anything to pretend they are willing to work with you.  It's a game of seeing who will give up first.  My stream of communication with them is endless with no resolve.  Unfortunately, they only accept paypal so I can't have my credit card withdraw the funds.



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