Sunshine
Myrtle Beach,#2General Comment
Sun, November 21, 2010
??? There is more to this story for one thing. Seriously if you couldn't keep your composure for - at most - ten minutes in line, then I suggest maybe you need some fresh air and exercise. But it sounds like you have much deeper issues at hand, that xanax and fluphenazine may take care of... For another, I worked in retail for a few years and we could lose our job if we said anything to the customer. Such as "please stay out of another customers business". The things that I saw customers do and say drove me to find work in other areas.
Abusedbuyamsher
Phenix City,#3
Thu, September 03, 2009
She rudely told me that was already taken against my checking account, I just ignored her. Then the black customer but her purse on the checkout table the cashier was black to, she was saying nothing to the out of control black person.
I was busy with my business, she had no right to say anything to me. Other customers came to my defense, & said she started It. But the black cashiers wasn't doing anything, or calling the manager.
Then she said lets take this outside, I continued to ignore her. The more I ignored her, the more harassing she was. Of course the assistance manager, & the other customers who was witnesses who said the black customer started the confrontation.
Wouldn't do anything about It, so that let me to believe she was racist to. Towards whites. Customers have no right to mess with other customers, business. But black people think they have the right to harass complete strangers.
If I had my time I would had knocked, her black a*s on the ground. The asstiance manager was a b***h. They are all assholes.
I was minding my own business not bothering anyone. What people get away with these days Is amazing.
Darryl
Eugene,#4UPDATE Employee
Sat, October 07, 2006
Ross discounts their items based on the length of time since they were first entered into the system and shipped to that particular store. If an item is returned that is past the 30-day refund limit, a credit voucher will be issued. The voucher amount will equal the CURRENT SELLING PRICE. In this situation, considering the length of time elapsed, any item, no matter the price, will have been discounted so many times that it would hit the store minimum 0.49 cents. So, even if the store had issued the voucher, it wouldn't have done much good. Hope that helps- ROSS
Darryl
Eugene,#5UPDATE Employee
Sat, October 07, 2006
Ross discounts their items based on the length of time since they were first entered into the system and shipped to that particular store. If an item is returned that is past the 30-day refund limit, a credit voucher will be issued. The voucher amount will equal the CURRENT SELLING PRICE. In this situation, considering the length of time elapsed, any item, no matter the price, will have been discounted so many times that it would hit the store minimum 0.49 cents. So, even if the store had issued the voucher, it wouldn't have done much good. Hope that helps- ROSS
Darryl
Eugene,#6UPDATE Employee
Sat, October 07, 2006
Ross discounts their items based on the length of time since they were first entered into the system and shipped to that particular store. If an item is returned that is past the 30-day refund limit, a credit voucher will be issued. The voucher amount will equal the CURRENT SELLING PRICE. In this situation, considering the length of time elapsed, any item, no matter the price, will have been discounted so many times that it would hit the store minimum 0.49 cents. So, even if the store had issued the voucher, it wouldn't have done much good. Hope that helps- ROSS
Dawn
San Mateo,#7UPDATE Employee
Mon, October 04, 2004
I am a current Ross employee and our district's trainer for the return software used nationwide. I would like to explain that the computer program Ross uses for return verification is programmed to respond using the input received from the associate entering your return information. As you didn't have a receipt when you first returned the bedding, you were offered a store credit or exchange at the item's current selling price. (This policy is clearly printed on the back of all receipts, as well at on the counter top in customer service where all returns must be processed.) Ross Dress for Less is a discount retailer, and this "return at the lowest selling price" is standard policy at nearly all regular department stores as well. I am very sorry that you had a bad experience shopping at Ross Dress for Less. It's unfortunate that our associate and/or supervisors were unable to explain policy to you in a non-acusatory way, informative way.
Dawn
San Mateo,#8UPDATE Employee
Mon, October 04, 2004
I am a current Ross employee and our district's trainer for the return software used nationwide. I would like to explain that the computer program Ross uses for return verification is programmed to respond using the input received from the associate entering your return information. As you didn't have a receipt when you first returned the bedding, you were offered a store credit or exchange at the item's current selling price. (This policy is clearly printed on the back of all receipts, as well at on the counter top in customer service where all returns must be processed.) Ross Dress for Less is a discount retailer, and this "return at the lowest selling price" is standard policy at nearly all regular department stores as well. I am very sorry that you had a bad experience shopping at Ross Dress for Less. It's unfortunate that our associate and/or supervisors were unable to explain policy to you in a non-acusatory way, informative way.
Dawn
San Mateo,#9UPDATE Employee
Mon, October 04, 2004
I am a current Ross employee and our district's trainer for the return software used nationwide. I would like to explain that the computer program Ross uses for return verification is programmed to respond using the input received from the associate entering your return information. As you didn't have a receipt when you first returned the bedding, you were offered a store credit or exchange at the item's current selling price. (This policy is clearly printed on the back of all receipts, as well at on the counter top in customer service where all returns must be processed.) Ross Dress for Less is a discount retailer, and this "return at the lowest selling price" is standard policy at nearly all regular department stores as well. I am very sorry that you had a bad experience shopping at Ross Dress for Less. It's unfortunate that our associate and/or supervisors were unable to explain policy to you in a non-acusatory way, informative way.
Dawn
San Mateo,#10UPDATE Employee
Mon, October 04, 2004
I am a current Ross employee and our district's trainer for the return software used nationwide. I would like to explain that the computer program Ross uses for return verification is programmed to respond using the input received from the associate entering your return information. As you didn't have a receipt when you first returned the bedding, you were offered a store credit or exchange at the item's current selling price. (This policy is clearly printed on the back of all receipts, as well at on the counter top in customer service where all returns must be processed.) Ross Dress for Less is a discount retailer, and this "return at the lowest selling price" is standard policy at nearly all regular department stores as well. I am very sorry that you had a bad experience shopping at Ross Dress for Less. It's unfortunate that our associate and/or supervisors were unable to explain policy to you in a non-acusatory way, informative way.
Cory
San Antonio,#11Consumer Comment
Mon, August 02, 2004
Sorry to hear about how you were treated. If the police were called there may have been more to your story than is posted. You bought the bed spread set in Dec 03, for a new house that you moved into in Jan of 04, for furniture you didn't get until July of 04, 8 months later. What did you sleep on for those 8 months? I'm sorry but it doesn't add up. Many stores have policies that only give refunds at the last, lowest price. Otherwise someone could buy 2 items at different times, use 1 until it goes on sale then buy another at the lower price and return the new one with the higher priced receipt. I buy my bathing suits at the end of the season when they have them on sale at 75%-90% off in Nov. for the next year. Some of these policies are in place because some people abused them. Some good people suffer for the wrongs of others. Try having your husband or a friend take the items back.
Cory
San Antonio,#12Consumer Comment
Mon, August 02, 2004
Sorry to hear about how you were treated. If the police were called there may have been more to your story than is posted. You bought the bed spread set in Dec 03, for a new house that you moved into in Jan of 04, for furniture you didn't get until July of 04, 8 months later. What did you sleep on for those 8 months? I'm sorry but it doesn't add up. Many stores have policies that only give refunds at the last, lowest price. Otherwise someone could buy 2 items at different times, use 1 until it goes on sale then buy another at the lower price and return the new one with the higher priced receipt. I buy my bathing suits at the end of the season when they have them on sale at 75%-90% off in Nov. for the next year. Some of these policies are in place because some people abused them. Some good people suffer for the wrongs of others. Try having your husband or a friend take the items back.
Cory
San Antonio,#13Consumer Comment
Mon, August 02, 2004
Sorry to hear about how you were treated. If the police were called there may have been more to your story than is posted. You bought the bed spread set in Dec 03, for a new house that you moved into in Jan of 04, for furniture you didn't get until July of 04, 8 months later. What did you sleep on for those 8 months? I'm sorry but it doesn't add up. Many stores have policies that only give refunds at the last, lowest price. Otherwise someone could buy 2 items at different times, use 1 until it goes on sale then buy another at the lower price and return the new one with the higher priced receipt. I buy my bathing suits at the end of the season when they have them on sale at 75%-90% off in Nov. for the next year. Some of these policies are in place because some people abused them. Some good people suffer for the wrongs of others. Try having your husband or a friend take the items back.
Cory
San Antonio,#14Consumer Comment
Mon, August 02, 2004
Sorry to hear about how you were treated. If the police were called there may have been more to your story than is posted. You bought the bed spread set in Dec 03, for a new house that you moved into in Jan of 04, for furniture you didn't get until July of 04, 8 months later. What did you sleep on for those 8 months? I'm sorry but it doesn't add up. Many stores have policies that only give refunds at the last, lowest price. Otherwise someone could buy 2 items at different times, use 1 until it goes on sale then buy another at the lower price and return the new one with the higher priced receipt. I buy my bathing suits at the end of the season when they have them on sale at 75%-90% off in Nov. for the next year. Some of these policies are in place because some people abused them. Some good people suffer for the wrongs of others. Try having your husband or a friend take the items back.