ramjet
So. Haven,#2Consumer Comment
Wed, April 10, 2013
Your report and rebuttal are almost unreadable, is English your second language?
Anyway, are you saying that the cruise line changed their route and went to different ports from what you originally expected? You did not like that and wanted your money back? You then apparently had someone tell you that you could get your money refunded, but you can't.
Is that close?
If that's the problem, I think you'll find that they can change the route based on a number of different situations. It's in your documentation.
unhappy cruisers
orange park,#3Author of original report
Tue, April 09, 2013
Im glad If you were to bet you would have lose. I was offered a full refund by Royal caribbean cruise line representative, which is the authorized representative from the cruise line. I got to the cruise port on time, and we all have our adecuate documents. The cruise was re routed to nowhere by the Cruise line, and we did not accepted their changes. I will always take full responsibility mistakes and for my actions. It seems like will blame people for your mistakes, I wont. It was not their mistake, It was their responsibility for what they offered to us. I am requesting nothing less of what I paid and they offered.
Robert
Irvine,#4Consumer Comment
Tue, April 09, 2013
Why did you want a Refund, and who exactly what this "authorized" representative.
I'd take a bet on one of a couple of things. Either wanting to cancel your cruise close to the cruise date and expecting a full refund because you have a "good" reason, or not having the proper documentation to travel abroad and trying to blame anyone else for your mistake.