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  • Report:  #1403732

Complaint Review: Royalty Skin Serum - Santa Ana California

Reported By:
Leslie - Tarzana, California, USA
Submitted:
Updated:

Royalty Skin Serum
Santa Ana, California, USA
Phone:
877-501-3715
Categories:
Tell us has your experience with this business or person been good? What's this?

There is a skin care scam going on.  Different product names are being used:  Nayvi Skin Serum;  CR Cream; or Royalty Skin Serum.  These products are being produced and advertised on line, stating endorsements from Shark Tank & many celebrities.  As other complaints have stated, they pull you in by offering a small trial very inexpensively guised as a 14 day trial.  What they don't emphasize is that you have to read a lengthy, fine print, contract which, at its very end, states that if you don't return the trial products within the 14 days, you will not only be charged a "full price" but will be enrolled forever & they will automatically send you the full price product each & every month.  If that isn't bad enough, try contacting them to get information or to return the products or cancel the account. Surprise!  These companies all use fulfillment/shipping companies for their orders and also use customer service companies to handle the phone calls & complaints.  Those companies are forbidden to reveal any contact information about the manufacturer, therefore, you cannot make contact with the producer.  The bottomline is that these companies are trying their very best to prevent you from returning or cancelling anything they produce.  The consumer is the least considered person in their dishonest chain.  



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