- Report: #620157
Complaint Review: Rutecky Computer Services - Pottsville Pennsylvania
Reported By:
theresa -
owensboro, Kentucky, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Rutecky Computer Services
210 west main st Pottsville, Pennsylvania, United States of America
Phone:
570-449-8276
Web:
www.ruteckycs.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rutecky Computer Services Rutecky Coupons, Scam Alert... Steals Money Pottsville, Pennsylvania
Brett Rutecky and his associates advertise on the internet that they will sell and install a coupon script to any host for you to start your own coupon internet business. Like a fool I took a chance on this and paid him to do so. After several weeks of having to purchase additional host packages at other servers because he could not figure out how to upload to Yahoo's server then when he said he was finish I went to use the site and the functions did not work. For several days following he would say it must be security issues on the server (mind you he recommended this server said he had 75 other sites on it but couldn't figure out what was wrong) then he said the coupon script had bugs in it. When I stated to question him about the script he became angry with me and told me to F%#& OFF! Since then I sent him an email requesting a refund and since HE pointed out I paid through Paypal (which is the only means of payment he allows) that Paypal will not issue refund because it is software and even sent me a link to Paypal refund Policies. After researching it further I'm not the first but I hope I'm the last. There are some great coupon scripts out there for someone wanting to get into the coupon business just don't get scammed by this outfit and his band of thieves.
2 Updates & Rebuttals
Rutecky Computer Services
Pottsville,Pennsylvania,
United States of America
I think you left out the part where we tried to refund your money.
#2REBUTTAL Owner of company
Wed, July 07, 2010
I see you decided to post yet another rip off report based on the same incident. If you going to have your friends and family post fake reports based on you one incident in an attempt to make it look like there are several unsatisfied people then you should at least not cut and paste the same text, it makes it very obvious.
Im assuming that this is:
S4S LLC.
Gerald Spencer III
3158 State Route 140 East
Utica, KY 42376
United States
I guess I will reiterate my last rebuttal and point out that you are forgetting to mention the part where I tried to refund your payment for the script price (even though I didnt have to) and you declined the refund offer.
Rutecky Computer Services
Pottsville,Pennsylvania,
United States of America
I think you left out the part where we tried to refund your money.
#3REBUTTAL Owner of company
Wed, July 07, 2010
We tried to offer you a refund for the script price. The only thing I did not offer to refund was the instillation fee that you paid. You declined it. We did indeed point out that Paypal would not force us to provide you with a refund it was done to show you that our refund offer was done because we were trustfully sorry that you were not happy with our script and not because we had any obligation to refund. Please see the paypal excerpt below:
/29/2010 06:47 PDT - Seller: Gerry, I have offered you a refund amount of $35 in an attempt to resolve our disagreement amicably. Before deciding I would like to point out that this offer was made as a true attempt at fairness by me. Paypal does not cover digital products / software with there buyer protection policy. Please see the enclosed link: https://cms.paypal.com/c2/cgi-bin/?&cmd=_render-content&content_ID=ua/BuyerProtComp_full
