- Report: #1363650
Complaint Review: SA FISHING COMPANY - Internet
-
Author Not Confirmed
Why?
SA FISHING COMPANY
Internet, USA
Phone:
561.948.6557
Web:
https://safishing.com/
Categories:
Business Rating:
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SA FISHING COMPANY SACOMPANY No Tracking Number, no Customer service, no communication Boca Raton Florida
On 16 March ordered and paid for a promotional package. Received an automatic email which states I will get a tracking number soon...
Sent a follow up email on the 20th to find out what happened to the tracking number. Got an automatic response that says the emails are not monitored. I should call during office hours. (What is the use of a customer care email then?)
I stay in South Africa, 7 hours ahead of Florida EST.
No communication to date, and no attempt in sending the tracking number.
I want a full refund. I do not want the items anymore.
1 Updates & Rebuttals
SA Co.
Boca Raton,Florida,
USA
Contact us
#2UPDATE Employee
Tue, October 17, 2017
Hello,
I apologize for the delay and that you did not get your order. Please contact us! We would be glad to fix this for you and issue you a refund. I am unable to locate your order with only your name. Contact us via Live Chat at www.safishing.com or telephone at 561-948-6557 M-F 9-5 EST.
