- Report: #1441158
Complaint Review: SafeCart Paretlog South Hampton Merchantno idea - Nationwide
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SafeCart Paretlog South Hampton Merchantno idea
Nationwide, United Kingdom
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SafeCart Paretlog South Hampton Merchantno idea Checked my credit card statement today, found this co had charged me $21.97, plus international fee of 66 cents.Don't know what this is for as I was on a cruise ship going from Darwin to Cairns that day, 12/4/2018. Nationwide
I am reporting an unauthorised use of my credit card on 12/4/2018, amount being $21.97, plus international fee of 66 cents. I was at sea on a nonstop trip from Darwin to Cairns. What is this amount for?
2 Updates & Rebuttals
Jennifer
Victoria,British Columbia,
Canada
Customer Service
#2UPDATE Employee
Tue, May 08, 2018
Hello,
SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. If you have been automatically billed, our Automatic Renewal Service keeps your software current with the latest program updates and enhancements. The service automatically charges the current renewal subscription fee (plus applicable taxes) to your account before your licence or service expires so that you do not experience a disruption. You may turn off the Automatic Renewal Service at any time by logging into your SafeCart account at https://support.safecart.com/new-loginby calling our Customer Care Team. Our Customer Care line (1-855-432-0727) is open 5 days a week from 6am to 4pm PST.
Warm regards,
Jennifer
SafeCart Customer Service
www.SafeCart.com
Walter
Columbia,South Carolina,
United States
Possible explanation
#3General Comment
Wed, May 02, 2018
Did you make a purchase for the amount while onboard? If so that would explain the charge. The reason the international fee was charged was that the request for payment came from outside the country you live in.
