- Report: #948952
Complaint Review: Safecart - Internet
Reported By:
xxxooo -
Concord, New Hampshire, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Safecart
Washington Internet, United States of America
Phone:
Web:
safecart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safecart Middleman for Cyber-crooks Internet
Because Safecart.com is apparently a middleman credit card processer for other companies, this complaint really has to do with their vetting of clients. I believe they are being used as a front for cybercriminals I was charged by by an unscrupulous anti-virus company through Safecart which promised to ger rid of the moneypak virus. I believe the virus is what steered me through a fake Yahoo search to the company whcih I could not locate later using Yahoo and google on someone elses computer. The company did not get rid of the virus. I had to pay someone else for that. I disputed it on my Creidt card and changed my credit card number because I don't want the bad guys selling it. The charged showed up on my new credit cart card anyway.
1 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
SafeCart Charge
#2UPDATE Employee
Tue, October 09, 2012
Hello,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
