Don & Wanda Reed
Kingman,#2Consumer Suggestion
Fri, February 13, 2009
Kitty..Did you or anyone install the program, Incredimail..If so, you go to your add/remove from your control panel, and "uninstall" the program..Then after the uninstalling go into "program files" and look to see if you see the folder "Incredimail"..Sometimes when a program is uninstalled, the folder could still be usually in the "program files"..In the past I have used Incredimail by installing it.."Now if you are saying you nor anyone else installed the program, then you have a problem"..Do you use an anti-virus-spyware program such as McAfee, or Norton as examples?..I am going to guess that you don't, "because if you didn't install the Incredimail and it installed itself, I know Norton would have blocked it from being installed, "OR" if it did get through, running a scan with Norton would have either put the problem (trojan, virus, worm, etc,) in quarantine or removed the problem..People get confused by the term of "deleting and removing"..They are two different options..Deleting just takes whatever you are trying to delete off of the list, to whereas removing, completely removes whatever from your computer/laptop..Also I suggest if you are using the versions of XP, Vista, etc..Newer versions, that you empty out what is called the "prefetch" folder" which is in the Windows folder..The prefetch are like cookies, and they will (come back) regenerate just as cookies do..."It is a safe folder to remove the contents"..I clean out my "prefetch folder" at least once a week..Then empty your recycle bin..Final thing, if you nor anyone else installed the program, "you may have to take your computer/laptop in and have technical service look at it.."Good Luck!"..
Don & Wanda Reed
Kingman,#3Consumer Suggestion
Fri, February 13, 2009
Kitty..Did you or anyone install the program, Incredimail..If so, you go to your add/remove from your control panel, and "uninstall" the program..Then after the uninstalling go into "program files" and look to see if you see the folder "Incredimail"..Sometimes when a program is uninstalled, the folder could still be usually in the "program files"..In the past I have used Incredimail by installing it.."Now if you are saying you nor anyone else installed the program, then you have a problem"..Do you use an anti-virus-spyware program such as McAfee, or Norton as examples?..I am going to guess that you don't, "because if you didn't install the Incredimail and it installed itself, I know Norton would have blocked it from being installed, "OR" if it did get through, running a scan with Norton would have either put the problem (trojan, virus, worm, etc,) in quarantine or removed the problem..People get confused by the term of "deleting and removing"..They are two different options..Deleting just takes whatever you are trying to delete off of the list, to whereas removing, completely removes whatever from your computer/laptop..Also I suggest if you are using the versions of XP, Vista, etc..Newer versions, that you empty out what is called the "prefetch" folder" which is in the Windows folder..The prefetch are like cookies, and they will (come back) regenerate just as cookies do..."It is a safe folder to remove the contents"..I clean out my "prefetch folder" at least once a week..Then empty your recycle bin..Final thing, if you nor anyone else installed the program, "you may have to take your computer/laptop in and have technical service look at it.."Good Luck!"..
Don & Wanda Reed
Kingman,#4Consumer Suggestion
Fri, February 13, 2009
Kitty..Did you or anyone install the program, Incredimail..If so, you go to your add/remove from your control panel, and "uninstall" the program..Then after the uninstalling go into "program files" and look to see if you see the folder "Incredimail"..Sometimes when a program is uninstalled, the folder could still be usually in the "program files"..In the past I have used Incredimail by installing it.."Now if you are saying you nor anyone else installed the program, then you have a problem"..Do you use an anti-virus-spyware program such as McAfee, or Norton as examples?..I am going to guess that you don't, "because if you didn't install the Incredimail and it installed itself, I know Norton would have blocked it from being installed, "OR" if it did get through, running a scan with Norton would have either put the problem (trojan, virus, worm, etc,) in quarantine or removed the problem..People get confused by the term of "deleting and removing"..They are two different options..Deleting just takes whatever you are trying to delete off of the list, to whereas removing, completely removes whatever from your computer/laptop..Also I suggest if you are using the versions of XP, Vista, etc..Newer versions, that you empty out what is called the "prefetch" folder" which is in the Windows folder..The prefetch are like cookies, and they will (come back) regenerate just as cookies do..."It is a safe folder to remove the contents"..I clean out my "prefetch folder" at least once a week..Then empty your recycle bin..Final thing, if you nor anyone else installed the program, "you may have to take your computer/laptop in and have technical service look at it.."Good Luck!"..
Don & Wanda Reed
Kingman,#5Consumer Suggestion
Fri, February 13, 2009
Kitty..Did you or anyone install the program, Incredimail..If so, you go to your add/remove from your control panel, and "uninstall" the program..Then after the uninstalling go into "program files" and look to see if you see the folder "Incredimail"..Sometimes when a program is uninstalled, the folder could still be usually in the "program files"..In the past I have used Incredimail by installing it.."Now if you are saying you nor anyone else installed the program, then you have a problem"..Do you use an anti-virus-spyware program such as McAfee, or Norton as examples?..I am going to guess that you don't, "because if you didn't install the Incredimail and it installed itself, I know Norton would have blocked it from being installed, "OR" if it did get through, running a scan with Norton would have either put the problem (trojan, virus, worm, etc,) in quarantine or removed the problem..People get confused by the term of "deleting and removing"..They are two different options..Deleting just takes whatever you are trying to delete off of the list, to whereas removing, completely removes whatever from your computer/laptop..Also I suggest if you are using the versions of XP, Vista, etc..Newer versions, that you empty out what is called the "prefetch" folder" which is in the Windows folder..The prefetch are like cookies, and they will (come back) regenerate just as cookies do..."It is a safe folder to remove the contents"..I clean out my "prefetch folder" at least once a week..Then empty your recycle bin..Final thing, if you nor anyone else installed the program, "you may have to take your computer/laptop in and have technical service look at it.."Good Luck!"..