- Report: #1107106
Complaint Review: Safecart.com Speedy PC - Select State/Province
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Safecart.com Speedy PC
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Safecart.com Speedy PC They keep using my credit card to minus charges for services I do not use!!!! Internet
I purchased a one time Speedy PC. software download from company and they were told not to proceed with using my credit card . I bought this and another virus protection package last December 2012.They continue to bill my Credit card for services I never used because I have bought another computer soon after which had everything pre loaded on it......I called but I noticed they are still continuing to bill my card for services they were told not to bill me for....
2 Updates & Rebuttals
CustomerSupport
SafeCart Charge
#2UPDATE Employee
Tue, June 10, 2014
Hello Laura,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
Pareto rep
Victoria,British Columbia,
Your SpeedyPC Pro purchase
#3UPDATE Employee
Fri, June 06, 2014
Hello Laura
I am very sorry to hear of the difficulties that you have experienced. SpeedyPC Pro is dedicated to customer satisfaction and we would like to hear from you via our official support channels.
To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-855-572-5062 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
We truly appreciate your business, and look forward to hearing back from you.
Kindest Regards
Laura E.
SpeedyPC Pro Liaison
