- Report: #1089806
Complaint Review: Safecart/Paretologic - Select State/Province
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Safecart/Paretologic PAYPAL *SAFECART My bank account was debited $29.97 and I emailed Safecart... they have no idea what this is! After all of the complaints I have read, when is this company going to be investigated???? Colonial Heights Virginia
Fraudulent charge of $29.97 to my bank account from PAYPAL/SAFECART. I contacted Safecart and they said the charge was from Paretcologic, whom I contacted. Nope. Not theirs. I have read several complaints about this company stealing from people. When are they going to be investigated????
Susan
Colonial Heights, VA
5 Updates & Rebuttals
CustomerSupport
SafeCart Order
#2UPDATE Employee
Tue, July 08, 2014
Hello Susan,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
CustomerSupport
SafeCart Charge
#3UPDATE Employee
Fri, May 16, 2014
Hello Susan,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
wh00
nashville,Tennessee,
they use multiple names
#4Consumer Comment
Fri, October 18, 2013
did you purchase speedyPC pro or something similar to 'fix PC problems'? they automatically renew, even if you didn't authorize it. good luck finding a way to contact them. I did find a street address on their site but no phone number or email address. if you click the support options page it says 'webpage not available'.
their site also says 'speedyPC pro is a paretologic brand'. they do business under many names and through many sites.
Pareto rep
Victoria,British Columbia,
Help with Paretologic Purchase
#5UPDATE Employee
Tue, October 08, 2013
Hello Susan
I am very sorry to hear of the recent difficulties that you have experienced. ParetoLogic is dedicated to customer satisfaction and we would like to hear from you via our official support channels.
To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-877-420-7340 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
We truly appreciate your business, and look forward to hearing back from you.
Kindest Regards
Laura E.
Paretologic Liaison
Pareto rep
Victoria,British Columbia,
Help with Paretologic Purchase
#6UPDATE Employee
Mon, October 07, 2013
Hello Susan
I am very sorry to hear of the recent difficulties or confusion that you have experienced with your recent purchase. ParetoLogic is dedicated to customer satisfaction and we would like to hear from you via our official support channels.
To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-877-420-7340 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
We truly appreciate your business, and look forward to hearing back from you.
Kindest Regards
Laura E.
Paretologic Liaison
