- Report: #96966
Complaint Review: Safeway Insurance Company - Alpharetta Georgia
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Safeway Insurance Company
1165 Sanctuary Parkway Suite 200 Alpharetta, 30004 Georgia, U.S.A.
Phone:
678-319-4425
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Safeway Insurance Company Unpaid claim for damage done by their insured driving on a suspended license Alpharetta Georgia
Claim Adjusters name Shirley Geraldo, Supervisor Pam Pedraro. Denied Claim.
Safeway Insured "Gregario Artega" caused a side inpact on the drivers side of my vechicle because he was driving Illegally in a turn lane after also driving in a Reversible lane on Stone Mountain Freeway in Stone Mountain.
He was given 2 Written Tickets for Failure to Obey Traffic Control Devices, and Driving on a suspened License.
I have reported them to the Insurance Commissioners Office who's comment to me was if you plan on having your car fixed anytime in the near future you will have to file it through your own insurance company.
Shame on our Insurance Commissioners office and shame on this company!
Pat
Cumming, Georgia
U.S.A.
Safeway Insured "Gregario Artega" caused a side inpact on the drivers side of my vechicle because he was driving Illegally in a turn lane after also driving in a Reversible lane on Stone Mountain Freeway in Stone Mountain.
He was given 2 Written Tickets for Failure to Obey Traffic Control Devices, and Driving on a suspened License.
I have reported them to the Insurance Commissioners Office who's comment to me was if you plan on having your car fixed anytime in the near future you will have to file it through your own insurance company.
Shame on our Insurance Commissioners office and shame on this company!
Pat
Cumming, Georgia
U.S.A.
2 Updates & Rebuttals
Melanie
Woodstock,Georgia,
U.S.A.
Suspended or unlicensed?
#2Consumer Comment
Wed, June 01, 2005
Having read through many of the complaints on this site I have noticed that many of them involve Safeway's insured "unlicensed or suspended license" drivers and believe that there is a pattern here. My son was involved in an accident involving a Safeway insured driver. (see report of 5-17-05) The person who hit him did not have a valid U.S. drivers license and it appears he had never had one!! I understand that Safeway is a non-standard insurance company but how is it that they can issue a policy and collect fees from someone that never had a valid license to begin with? How can ANY insurance company issue a policy to someone that does not have a valid U.S. drivers license? From what I have read here, it appears that they are targeting minorities and specifically illegal aliens, collecting their outrageous fees and then refusing to pay out on claims when their drivers are at fault by claiming that they were driving without a valid license. This is just a money machine for Safeway--collect fees and never pay on claims. This company should not be allowed to continue to operate in Georgia or anywhere else. I have written a letter of complaint to the Georgia State Insurance Commissioner and to the State Attorney Generals office and strongly suggest you do the same. While your situation is somewhat different than mine, unlicensed vs. suspended license, it would be interesting to know exactly when their license was suspended? If you can find out this information it may be helpful for your claim. Was their license suspended prior to Safeway issuing the policy? If so then it should have been the responsibility of Safeway to find out if their license was valid before issuing the policy. If they failed to verify the statue of the license when the information of it's suspension was available to them then it seems they should be held liable. The real question you need answered is was his license suspended while he was insured with Safeway or was it suspened prior to Safeway issuing the policy??
E
Birmingham,Alabama,
U.S.A.
comment
#3Consumer Comment
Sun, July 11, 2004
As a employee of a major non standard auto insurance carrier I think MORE consumer education is necessary to help people understand how insurance works. As unfortunate as the situation sound NO insurance co will cover a claim caused by an unlicensed driver, it isn't legal for them to even BE on the road behind the wheel. NO company will cover a loss under these circumstances. Companies work very hard to make sure they are insuring ONLY validly licensed drivers, they order Motor vehicle reports when a policy is written BUT licenses are suspended every day due to violations. Dept. of Motor Vehicles in states are NOT required to report this fact to the Insurance carrier. It is the responsibty of the DRIVER to stop driving, PERIOD. I'm afraid the only solution is to try and recover losses in a civil court.
