- Report: #703935
Complaint Review: salt river solar - Surprise Arizona
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Author Not Confirmed
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salt river solar
13370 Foxfire Dr, Ste 104 Surprise, 85374 Arizona, United States of America
Phone:
Web:
http://saltriverenergy.com
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salt river solar Unreliable Surprise, Arizona
We signed a contract with SRS&W (then AZ Pro-Solar) for solar electric panels back in May of 2010 and received a projected install date of late September 2010. As of March 7, 2011, we still do not have a single panel installed on our roof.
Some of their employees on the front end seemed to know what they were doing, e.g., engineering, insulation and attic venting; however, as time dragged on, the company's project management and communication skills have been almost non-existent. When prompted, company explanation for delays have revolved around panel availability (twice) and a problem with the inverter. One could understand this resulting in a couple of weeks delay, but two parties we referred to them in subsequent months after signing have had their systems operational since the first of this year--thus a huge credibility gap exists.
Clearly, there is no shortage of solar related businesses in Arizona and prospective consumers would be wise to consider other companies ahead of this one.
Some of their employees on the front end seemed to know what they were doing, e.g., engineering, insulation and attic venting; however, as time dragged on, the company's project management and communication skills have been almost non-existent. When prompted, company explanation for delays have revolved around panel availability (twice) and a problem with the inverter. One could understand this resulting in a couple of weeks delay, but two parties we referred to them in subsequent months after signing have had their systems operational since the first of this year--thus a huge credibility gap exists.
Clearly, there is no shortage of solar related businesses in Arizona and prospective consumers would be wise to consider other companies ahead of this one.
