Doug
Fairmont,#2Consumer Comment
Fri, March 27, 2009
Gail, I totally agree with you and understand how you feel. I recieved my card in 2008 and have never missed a payment plus I always more than the minimum amount. In November 2008, I recieved a letter from Salute telling me that my credit limit has been increased due to my excellant payment history. Come January 2009, I enter their site to make a payment and notice the credit limit is at $0. Of course I wonder whats up so I call customer service and they tell me they have discontinued that particular program. Of course I was upset, not because of the loss of the card, but the manner in which they decided to cancel. I let them know what I thought and hung up. Now, I realize that they they have the option of closing accounts at any time at their own discression. So be it! What has really got me pissed off is that they continue to report the account as open and current, along with my credit limit and balance, to the credit bureaus!! I've disputed this information with the bureau's but they can't seem to get it resolved! There's obviously some kind of hanky panky going on over there! Anyway, I wanted to let you know that there are other programs out there for us credit challenged folks. One really good one is First Premier Bank of South Dakota. They have good rates (9.9 percent) Good Luck! - Doug
Doug
Fairmont,#3Consumer Comment
Fri, March 27, 2009
Gail, I totally agree with you and understand how you feel. I recieved my card in 2008 and have never missed a payment plus I always more than the minimum amount. In November 2008, I recieved a letter from Salute telling me that my credit limit has been increased due to my excellant payment history. Come January 2009, I enter their site to make a payment and notice the credit limit is at $0. Of course I wonder whats up so I call customer service and they tell me they have discontinued that particular program. Of course I was upset, not because of the loss of the card, but the manner in which they decided to cancel. I let them know what I thought and hung up. Now, I realize that they they have the option of closing accounts at any time at their own discression. So be it! What has really got me pissed off is that they continue to report the account as open and current, along with my credit limit and balance, to the credit bureaus!! I've disputed this information with the bureau's but they can't seem to get it resolved! There's obviously some kind of hanky panky going on over there! Anyway, I wanted to let you know that there are other programs out there for us credit challenged folks. One really good one is First Premier Bank of South Dakota. They have good rates (9.9 percent) Good Luck! - Doug