- Report: #1256716
Complaint Review: sammy dress - Nationwide
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Author Not Confirmed
Why?
sammy dress
Nationwide, USA
Web:
sammydress.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
sammy dress Sammydress.com, Sammy dress on Facebook. I paid! Never got items! Customer Service dept is a joke! Internet, but ships from a head quarters in China Nationwide
I ordered from Sammy Dress in June 2015, it is now almost 5 months later and have not received my items. I contacted their disguise of a customer service department, and by that I mean, they don't have one. You write a complaint to an email and only a non-repliable email is sent saying they will contact you. They don't, ever. They do not give you contact information and will not respond on the social media page Facebook. I want a refund! They are awful, their crooks, thieves! They took my money, and never gave me a product!
1 Updates & Rebuttals
nancy
Bakersfield,California,
USA
Urgent Refund,Please let us know your order number
#2REBUTTAL Owner of company
Tue, September 29, 2015
Dear Valued Customer,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We regret any inconvenience or frustration that your experience has caused you.
Would you mind posting your order number here? so we could contact you and check your order status for you.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
Kind regards
Sammydress Customer Service
sammydress.com/
