- Report: #1252195
Complaint Review: SammyDress - Internet
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Author Confirmed
Why?
SammyDress
Internet, USA
Web:
http://www.sammydress.com/
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Business Rating:
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SammyDress Cheap quality materials. Sizes are not what they say they are. China Internet
This site and its products are complete and utter garbage.
I spent $27 for two shirts, I know, that's not much for two shirts, but what I received is not even worth half that. The materials were garbage, the quality was garbage. The pictures on their site make it look much better than what you actually receive.
I ordered two large shirts as I read on some reviews that they tend to run small. I normally wear a medium.
I'm 5'6 150 lbs, not a big guy by any stretch, I am not overweight and I have a slim build, but I couldn't even get the shirt to close, this is their idea of a large? It might fit a small boy maybe. Even if the shirt had fit, I would never have worn it in public, that's how bad the quality is.
They offered me a $7 refund if I ship back the items to freaking china as long as I covered the shipping cost, can you believe that? On top of that, I've only received one of the shirts, and using their tracking option is completely worthless as it does not work. If you read other reviews online you'll see that is one of frequent complaints against this company, besides the poor quality, is that fact that you can't even track your orders.
Should have gone with my instincts on this one. They got me this one time. I will never order from this site again. Lesson learned.
2 Updates & Rebuttals
nancy
Bakersfield,California,
USA
Solution for The Quality Issue
#2REBUTTAL Owner of company
Mon, October 19, 2015
Dear Customer，
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly contact us by browsing:
this link: http://www.sammydress.com/m-article-id-12.htm
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP, is it acceptable?
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/
nancy
Bakersfield,California,
USA
Solution for The Size Issue
#3REBUTTAL Owner of company
Mon, October 19, 2015
Dear Customer，
We're extremely grateful for your constructive feedback.
You can can contact us for the issue
, please browse this link:
please browse this link: http://www.sammydress.com/m-article-id-12.htm
Would you minding sending us your order number and detailed information so that we can resolve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
