- Report: #1250095
Complaint Review: sammydress.com - Internet
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sammydress.com
Internet, USA
Web:
sammydress.com
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sammydress.com basically sent me clothes that don't fit. also don't look like pictures. Internet
The clothes I ordered and didn't look anything like the pictures. Also the clothes I ordered did not fit right. They were either too small or too tight and I ordered larges which should fit me. When I looked at their return policy I would have to pay for shipping back to them and then pay for new ones to be sent. I would also have to send pictures. I should be able to send things back without having to do all this.
1 Updates & Rebuttals
nancy
Bakersfield,California,
USA
Urgent refund and solution for your order from Sammydress.com
#2REBUTTAL Owner of company
Mon, April 18, 2016
Dear Angela,
Thank you for taking your time to write your review. We really appreciate the feedback.We wish to apologize for any inconvenience.
We want to resolve this issue in a appropriate way to your satisfaction.Unfortunately,we cannot find your order record in our system.In order to resolve this issue,please contact us in the link:http://www.sammydress.com/m-article-id-12.htm to offer us your order number and stated the issue in detail.Please rest assured that we would offer you the right resolution on your issue.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
