- Report: #1389240
Complaint Review: Sarah Bench - Orange California
Reported By:
sarahbench -
Santa Ana, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Sarah Bench
742 W. Cully Dr. Orange, 92865 California, USA
Phone:
714-313-2082
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Sarah Bench Sarah Bench-Salorio Bipolar, duplicitous, vindictive because she agreed to pay then maligned us online, google this woman!! Orange California
Report Attachments
Sarah Bench called us out to look at their portable hot tub. This woman made an appointment for June 14 th between 8-10 am. When Sarah made the appointment she stated they believed the spa motor was seized for the spa and wanted us to come out to verify this. We told Sarah there is an $85 service call charge to come to the house. Sarah agreed to the charge. Our technician arrived promptly at 8 am, was directed to the dilapidated back yard full of flies and dog crap, the technician opened the panel where the spa pump and controls are located , plugged the spa pack into the 115v outlet and the motor began to hum but not start, the technician then reached back and attempted to turn the pump shaft verifying it was seized. Verified what they suspected that the pump motor was seized and we would locate a replacement. The technician wanted to leave promptly her mother Sue Bench walked out with him to the service van asking for approximate replacement cost we told her roughly 350- 500 range but would call within two hours with an exact price. The mother asked "do I pay now?" the technician told her no, she could pay once she decides what she wants to do. They decided they didn't want to fix the spa after we called, we called asked for payment several times in messages and were ignored. Then we reminded Sarah Bench via text message they agreed to the service call trip charge, are now ignoring us and if they don't pay we will have to take legal action. At which point Sarah wrote back:
Sarah bench
"We have no bill to pay and keep for records. Please send an invoice/ bill and I will pay. I will however be giving you a poor review on yelp and Google+, as I think you are highly unprofessional.
You can't sue over a review on a public forum. But nice try. Your threats are ludicrous and ignorant."
"We have no bill to pay and keep for records. Please send an invoice/ bill and I will pay. I will however be giving you a poor review on yelp and Google+, as I think you are highly unprofessional.
You can't sue over a review on a public forum. But nice try. Your threats are ludicrous and ignorant."
This woman maligned us online merely because we showed up on time, verified her pump was seized, did what we said and what she agreed to, wanted to be paid, and she failed to keep her end of the bargain. Just last week after threatening to sue her we received a check for $85 with "zero work done" on the check. The agreement was for a service call. We have gone after many people successfully for besmirching us online, including attorneys fees. We will be keeping track of any loss of business from her false defamatory posting to go after her in the future.
I googled this womans name "sarah bench orange ca" and all I can say is WOW
