Josh
Mesa,#2Author of original report
Wed, December 19, 2007
Saturn has failed to respond to me within a decent time frame, so now it's going to cost them. I now have posted a video on YouTube of my car losing it's power steering 3 times while trying to get out of the parking lot. I want everyone to see this for themselves. Go to YouTube and type in "painful saturn ion." If you are thinking of buying a Saturn, watch this video and really let it sink in. If I am having these problems so early in my car's life, what problems could your Saturn have? Also keep in mind that Saturn will not even go as far as at least negotiating on the price of the repair ($1100) even though the problem just occurred RIGHT AFTER the warranty expired. Also keep in mind that this is a common problem in Saturn vehicles according to what the Service Advisor stated to me at Saturn of Tempe. Remember: Saturn does NOT compare with Honda, Toyota, or Nissan. They state they do in some of their commercials from time to time, and they even carried a Honda Accord, Toyota Camry, and Saturn Aura at each of their dealerships so customers could test drive each one and feel the difference in the Aura. The big flaw in that comparison is that each vehicle is brand new. They should do a comparison in a few years from now between all three of those cars when they each have over 100,000 miles racked up, then we'll see how the Aura stacks up against the Camry and Accord.
Josh
Mesa,#3Author of original report
Wed, November 28, 2007
Apparently Saturn is ignoring me and ignoring this problem, they must understand that their procrastination will cost them. I noticed some people have been placing videos on You-tube about how bad their Saturn is, I have a brilliant idea now!! Are you still thinking about buying a Saturn after reading this report. See my Saturn on video (available in December), and then you'll be convinced that SATURN CARS ARE CRAP!
Josh
Mesa,#4Author of original report
Tue, November 13, 2007
I am going to record any correspondence between Saturn and myself on the ripoff report as an update: I received an email back from Patricia A. who is an "Saturn Email Representative" just informing me she will forward my complaint to the appropriate department: Dear Mr. Fulkerson, We appreciate the time you have taken to write to Saturn and I do see by our records, you were communicating some time ago with an Area Manager, from our Corporate Office. I will send your candid comments to the appropriate department. Cordially, Patricia A. Saturn E-Mail Representative SR: 1-25455697 SIV-21-F5LQQ