Bythebook
West Springfield,#2UPDATE EX-employee responds
Fri, June 27, 2008
Check to see if you purchased a "GAP Warrantee". This is a special warrantee over and above the regular one sold at the time of purchase. This warrantee should cover any repairs that are beyond the regular warrantee. This is a valuable piece of paper. It can be checked through your original Deal Jacket, stored at Balise's Headquarters in West Springfield. Call the Car Deal Department Manager at 413-735-1037. They will help you from there if the store does not have any answers. If you have problems, speak directly with the store General Manager, if you have not already. Don't not continue to waste anymore time with the underlings if they don't effectively help you. His name is Gary Ciesco. He is a good man. His email is [email protected] . He will work with you. Good Luck.