johnshq
Bellingham,#2Consumer Comment
Thu, March 08, 2012
After we got a laptop, I discovered we needed more equipment to make it work. I found SaveologyTech, called in an order, and put the charges on my credit card.
When the gear arrived (only two days later), I had learned that due to misunderstandings at both ends of the line, I needed to return it. So, I sent an e-mail, offering to eat the shipping cost, but asking for the rest to be credited to my card.
Then to see how they might treat customers under such circumstances, I looked for comments about this company. I found some positive ones, but also some that made me wonder if I would ever even receive any reply to my e-mail. But only a few hours later, I got a call from a manager who made me feel like she was a friend who wanted to solve my problem as fully as possible. She said all charges, even for shipping, would be refunded, and they were the next day, before I even sent the items back. At least for the way they treated me, I would certainly say, Bravo, SaveologyTech.
Kc
Sunrise,#3UPDATE EX-employee responds
Mon, November 14, 2011
As if the customers they rip off isn't enough, They fired me for "recruiting" for another company I hadn't even heard of. They lied to me during my whole employee. This consumer is correct. They have changed the company name several times and they bill under different names to duck and dodge the consumer. It is a relief to not be employed by this company. But the issue still remains. Not only was I fired without just cause, they shorted my last check ( after I had just moved ) and really needed the $$. As if that wasn't enough I went to resolve the issue and they sent the CFO of the company to run me out as if they had something to hide. This was on veterans day ( I'm also a vet ) so if a lawyer is reading this please help. It's so hard to stop them they are so sneaky the way they do business with consumers and employees alike...