- Report: #421704
Complaint Review: Savings 2 Go - Internet
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Author Confirmed
Why?
Savings 2 Go
s2gomembers.com Internet, U.S.A.
Phone:
800-448-1944
Web:
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Business Rating:
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Savings 2 Go Who is this Savings 2 Go Company?! Internet
I just checked my Visa bill and I note that the last bill added was one that I had never heard of. It was called Savings2Go.
I purchased a vacuum cleaner over the TV several months ago. They had offered a plan of some kind where my account would be charged monthly if I did not cancel within 30 days.
The name of their plan was Valueplusonline. I cancelled that within the 30 days and have the name of the person I spoke to on 11/4/08. I do recall getting something in the mail with the name Savings2Go. I thought it was the same thing I cancelled.
Now, going back through my Visa statements, I see I have been charged on 2/3/09, 1/2/09 and 12/2/08. I also find it interesting that the Valueplus was to be charging $19.95 per month, but this is charging 14.95 per month.
At any rate, I didn't approve it and I want all the money returned. I would be willing to consider joining in on a class action lawsuit, but only after speaking to a legal advisor.
I did call the number listed on my bill, which I also gave to this Ripoff report. I plan to contact them in the morning to see just what is going on and will report any new information as soon as possible.
Anonymous
Clearwater, Florida
U.S.A.
I purchased a vacuum cleaner over the TV several months ago. They had offered a plan of some kind where my account would be charged monthly if I did not cancel within 30 days.
The name of their plan was Valueplusonline. I cancelled that within the 30 days and have the name of the person I spoke to on 11/4/08. I do recall getting something in the mail with the name Savings2Go. I thought it was the same thing I cancelled.
Now, going back through my Visa statements, I see I have been charged on 2/3/09, 1/2/09 and 12/2/08. I also find it interesting that the Valueplus was to be charging $19.95 per month, but this is charging 14.95 per month.
At any rate, I didn't approve it and I want all the money returned. I would be willing to consider joining in on a class action lawsuit, but only after speaking to a legal advisor.
I did call the number listed on my bill, which I also gave to this Ripoff report. I plan to contact them in the morning to see just what is going on and will report any new information as soon as possible.
Anonymous
Clearwater, Florida
U.S.A.
1 Updates & Rebuttals
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#2UPDATE Employee
Fri, March 27, 2009
At Savings2Go nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
