mfleischner
Trenton,#2UPDATE Employee
Fri, November 14, 2014
Dear James, we are sorry there was an issue with your third shipment. We are happy to provide you with a third bottle or cancel your order. To receive a full refund, please call our customer service department and obtain a Credit Return Authorization number. Completely empty and then return all bottles received in the package.
Per our agreement, we request that your return is completed within 30 days of purchase to receive a full refund. If you have any questions, please feel free to review our return policy available on our website here https://www.scalpmed.com/return-policy.html . At Scalpmed we strive for excellence in customer service and we take pride in providing the best possible experience for all customers. If you have an issue with our representatives, please call us at 800-351-6648.
Company Representative
Culver City,#3UPDATE Employee
Thu, April 03, 2014
James, we are very sorry to hear about your issue with our “buy2 get the 3rd free” promotion. We have had thousands of customers take advantage of this offer without issue. Although we are no longer offering this promotion we’d be happy to send you a third bottle at no cost to you. Our customer service team is always improving and can provide the level of service you’ve come to expect from an organization of our size and experience. Please contact us directly at 800-351-6648 to speak to a customer service representative. If you would like to see our latest promotions, visit the Scalpmed Facebook Page at facebook.com/pages/Scalpmed/427265147327786 or our main website.
Alan
Minneapolis,#4Consumer Suggestion
Wed, January 07, 2009
If you search their website you will find the list of ingrediants. The main on is minoxidil or Rogine. So you are paying 300.00 for rogaine. I can go to any store and buy an over the counter bottle for about 30.00 or less. Total scam ripoff. One more thing the hair that Rogaine grows is like a short peachfuzz, it will not grow a full head of hair. Save your money.