- Report: #1124473
Complaint Review: Scalp Med - Mira Loma California
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Author Not Confirmed
Why?
Scalp Med
10305 Birtcher Dr. Mira Loma, 9175 California, USA
Phone:
800 678-8030
Web:
https://www.scalpmed.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Scalp Med Promised money back Guarantee They keep billing after cancellation Can't get RA Mira Loma California
Scalp Med promies Moneyback Gaurantee.
I have tryed tosend unopened boxes back and they will not take them.
They will not give RA.
They Bill deceptively every month is a different amount so that you can not stop their auto pay program.
I cancelled and then I continue to get billed monthly.
They will not let you speak to anyone that can resolve your issues.
This is a SCAM.
Stay away they have $389.93 of mine and I hope this will help you to see the dept of their deception!!!!!!
2 Updates & Rebuttals
Company Representative
Culver City,California,
We are here to help you.
#2UPDATE Employee
Thu, April 17, 2014
Dear Customer,
We are very sorry to hear about your experience. Scalpmed prides itself on providing first class customer service. We are happy to help and provide a refund if you were mischarged. It sounds like you were not able to get through to one of our representatives. Please contact us directly at 800-351-6648 to speak to a customer service representative. We are here to help you.
Kind regards,
Scalp Med Customer Service
Company Representative
Culver City,California,
Thank you for your feedback.
#3UPDATE Employee
Thu, April 03, 2014
Dear customer, thank you for sharing your feedback. We apologize for the issue you reported regarding an inability to return an item and difficulty with recurring payments. Scalpmed takes our customers concerns very seriously and would like to help you with this matter. Recurring payments are set up upon the customer’s approval to ensure ongoing delivery of the Scalpmed formula. Please note that our customer service department is available at [email protected] and toll free (800) 351-6648 as clearly stated on our website. Additionally, our address is posted clearly posted on the Contact Us page of our website at scalpmed.com/contact-us.html as well as our social media accounts including Google Places.
