;
  • Report:  #1439392

Complaint Review: Scam Alert! Shane Rochester Jason Balakier at Birdeye.com - palo alto ca

Reported By:
Manager at Agency - oceanside, United States
Submitted:
Updated:

Scam Alert! Shane Rochester Jason Balakier at Birdeye.com
2479 E. Bayshore Rd., Suite 100 palo alto, 94303 ca, United States
Phone:
7278355821
Web:
birdeye.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Report Attachments

BirdEye Scam! Beware of company reps Shane Rochester and Jason Balakier taking money for promises they can't keep.  BirdEye claimed they could help us get reviews and kept promising they could make a url work with their email system but in the end they could not do it so they promised to refund the money.  Never got refund.  Multiple attempts to call and email and NO response.  Jason Balakier is very rude and Shane Rochester straight up lies to customers with no problem.  

 



1 Updates & Rebuttals

Manager

oceanside,
California,
United States
After 10 days, Shane finally refunded the money. Would've been nice if he just did it when he said he would

#2Author of original report

Fri, April 20, 2018

Shane refunded the money finally.  After several more emails of pleading to please refund, he finally realized that i was not going away so he decided to refund.  Didn't actually receive the refund till today.  This case is closed.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//