- Report: #134485
Complaint Review: Sceptre / TigerDirect - City Of Industry California
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Sceptre / TigerDirect
16800 E. Gale Ave. City Of Industry, 91745 California, U.S.A.
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Sceptre / TigerDirect doesn't send rebates - fraud City Of Industry California
This company does not send rebates, in my case a $60 one dating from mid-October 2004. This is not an isolated case either because two friends I showed this "good monitor deal" to have also been defrauded.
TigerDirect, the retailer, finally sent their part of the rebate but only after I filed complaints here, with the FTC and the Miami BBB. TigerDirect denies responsibility for Sceptre's part of the rebate and says to contact Sceptre.
I wrote to Sceptre once, called three times and have emailed too many times to count. Initially they said part of my paperwork was "missing," so I had to send it three times, twice by mail and once by scanning and emailing it. Now they admit they have it all and make promises when I call, actually telling me the number of the check they are supposed to have sent me and the date it was mailed. Four such promises made during the past 6 weeks have all been lies.
Based on my experiences with Sceptre and TigerDirect, both should be avoided, especially if rebates are involved.
Jeff
Turnersville, New Jersey
U.S.A.
TigerDirect, the retailer, finally sent their part of the rebate but only after I filed complaints here, with the FTC and the Miami BBB. TigerDirect denies responsibility for Sceptre's part of the rebate and says to contact Sceptre.
I wrote to Sceptre once, called three times and have emailed too many times to count. Initially they said part of my paperwork was "missing," so I had to send it three times, twice by mail and once by scanning and emailing it. Now they admit they have it all and make promises when I call, actually telling me the number of the check they are supposed to have sent me and the date it was mailed. Four such promises made during the past 6 weeks have all been lies.
Based on my experiences with Sceptre and TigerDirect, both should be avoided, especially if rebates are involved.
Jeff
Turnersville, New Jersey
U.S.A.
1 Updates & Rebuttals
Lonny
Miami,Florida,
U.S.A.
TigerDirect will take care of you. Please contact me!
#2UPDATE Employee
Fri, March 25, 2005
If you have a problem with this, or any TigerDirect rebate, we stand behind what we sell and the prices you are expected to pay. If you cannot seek relief thorough our customer service department, please contact me directly at [email protected]. Putting RIPOFF REPORT in the subject line will ensure I see it immediately and take care of your situation. Please contact me directly to resolve this Sceptre rebate problem and we can have it taken care of immediately. TigerDirect is always here for our customer. Lonny Paul Director of eCommerce TigerDirect.com
