Justmehere
Cambridge,#2Consumer Comment
Sat, August 01, 2009
I'm curious.. is your retraction due to legal action? It seems odd to have so much trouble, and suddenly note that "all is well".. This isn't the first negative information I've seen about this company, so I'm curious. I saw another negative blog about their windows and service, which suddenly seemed to be reversed overnight.
Anonymous
Plymouth,#3Author of original report
Wed, April 08, 2009
I retract all content in this complaint. All disputes have been resolved amicably with this company.
Anonymous
Plymouth,#4Author of original report
Fri, July 18, 2008
It does not look like I can edit my original entry. I can only add comments. I am retracting the above comment: "I believe Seal Guard knew full well the Therma Tru doors were not of the same quality. I believe they purposely misrepresented the quality of the Therma Tru doors and switched them so they could knowingly charge me for expensive custom high quality door, while providing inexpensive low quality doors." Why Seal Guard said they could not get the original Precision Doors I do not know. They told me it was due to size, then color, then size again. Precision has confirmed that both the size and color of the doors I ordered were available. Why Seal Guard said the Therma Tru doors they installed were of equal price, quality and energy efficiency as the Precision Doors, I also do not understand. The comparison noted above would lead me to believe otherwise.