- Report: #817316
Complaint Review: SearchbyPhone Powered by Intelius - Internet Internet
Reported By:
TX Mary -
Houston, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
SearchbyPhone Powered by Intelius
Internet, Internet, United States of America
Phone:
888-445-2727
Web:
searchbyphone.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SearchbyPhone Powered by Intelius Provided no information....rip off Internet, Internet
I purchased a reverse look up of a phone number. The ad said that if no information is available I would not be charged. They provided no information other than it was a cell phone located in a state and county. Both of those things are available on several internet sites for no charge.
Next it indicated that for an additional addon, they could provide an address check. No new information provided and they collected another $4.95. This is a complete ripoff
Next it indicated that for an additional addon, they could provide an address check. No new information provided and they collected another $4.95. This is a complete ripoff
2 Updates & Rebuttals
Get On with It
Oak Lawn,Illinois,
USA
Wow they did that for you ?
#2REBUTTAL Individual responds
Thu, January 05, 2012
I know exactly how you feel.I too paid that, they ran my card 7 times in one day by mistake, they refunded me the money but I had to wait more the 4 to 5 business day's
Also stay clear from Vonage, they are a joke. was told I need a highspeed internet to access, found out it is cheaper to stay with comcast triple pack by at least 30.00
TX Mary
Houston,Texas,
United States of America
Agreed to a refund
#3Author of original report
Thu, January 05, 2012
After my note to you yesterday, I received the following this morning. The first customer service person I spoke with would not help at all so I was pleasantly suprised when I received this note.
Hello,
Thank you for contacting Intelius Customer Support. We apologize for the lack of information in your Phone Search. Given that this report was incomplete, we have submitted a refund request in the amount of $4.99 and $4.95.
Please allow 7-10 business days for the refund to process. We apologize for any inconvenience and appreciate your patience.
Thank you,
Renee
Customer Support
