- Report: #154859
Complaint Review: Sears - Portland Oregon
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Author Confirmed
Why?
Sears
11800 S.E. 82nd. Portland, Oregon, U.S.A.
Phone:
503-786-5200
Web:
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Sears ripoff Portland Oregon
Wrote a check to Sears didn't know there was insufficent funds it was sold to Certegy Payment Recovery. The bank charged $25, Certegy charged $25. Sears gives you no chance to make the check good before selling it to Certegy. Sears Credit card charges are given 30, 60,90 days, not so to people who write insufficent funds checks.
I was not called or given any notice that my check was sold to Certegy, and the phone # on the notice is an asnwering machine only. I only got the 800 # by going on line. Calling the 800# you do get to talk to someone.
The 1st day I started trying to get to the bottom of this I was on the phone for 2 1/2 hrs. Talked to 9 different people. The 2nd day it was 1 1/2 hr. put on hold cut off. Still no answers Today I was told the whole story as told above.
That checks are sold right off to Certegy. Sears will never see my face in there store ever again.
Sonia
portland, Oregon
U.S.A.
I was not called or given any notice that my check was sold to Certegy, and the phone # on the notice is an asnwering machine only. I only got the 800 # by going on line. Calling the 800# you do get to talk to someone.
The 1st day I started trying to get to the bottom of this I was on the phone for 2 1/2 hrs. Talked to 9 different people. The 2nd day it was 1 1/2 hr. put on hold cut off. Still no answers Today I was told the whole story as told above.
That checks are sold right off to Certegy. Sears will never see my face in there store ever again.
Sonia
portland, Oregon
U.S.A.
3 Updates & Rebuttals
Jennifer
Millville,New Jersey,
U.S.A.
Certegy
#2UPDATE Employee
Tue, September 20, 2005
I currently work for Sears, and have worked for another employer who uses Certegey in the past. Certegy is a company that checks with your accounts to make sure that you have money in your checking account. If you do have a checking account, you must know that if you go over your limit, the first time is always approved. Certegy usually only catches it after you already write a bad check. Even ATMs won't catch it at first. So, if that was the first bad check you wrote, then that's why Certegy approved it. They are not a debt collecting company. They do not "buy" bad checks. Sears charged you a fee for insufficient funds. I'm assuming your bank also charged you a fee. And they both were well within their rights to do so.
Erin
Eldridgee,Iowa,
U.S.A.
Why is this a rip off
#3Consumer Comment
Thu, September 01, 2005
Let me get this straight. You wrote a bad check to Sears, and instead of pressing criminal charges all you have to do is pay $50. Writing bad checks is a crime so you are lucky you are not in jail. Also Sears has hundreds of stores they can not give everyone who writes them a bad check a second chance and keep track of it that would take forever so they outsourced it to a different compnay to save money. It sounds to me like you ripped off Sears and that Sears did you a favor by not pressing criminal charges.
Erin
Eldridgee,Iowa,
U.S.A.
Why is this a rip off
#4Consumer Comment
Thu, September 01, 2005
Let me get this straight. You wrote a bad check to Sears, and instead of pressing criminal charges all you have to do is pay $50. Writing bad checks is a crime so you are lucky you are not in jail. Also Sears has hundreds of stores they can not give everyone who writes them a bad check a second chance and keep track of it that would take forever so they outsourced it to a different compnay to save money. It sounds to me like you ripped off Sears and that Sears did you a favor by not pressing criminal charges.
