- Report: #1439456
Complaint Review: Seekverify -
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Seekverify
United States
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Seekverify
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Seekverify Conartist Because they charged my card and email im not intitled to a refund something has to be done
Dollar one trial charged $39.95 tell me because it was charged to my email and card accounts I'm not entitled to a refund it is not right I am going to get a hold of the bbb and find out what can be done I've had Amazon YouTube and others replace the money back less than 24hrs later so I know for a fact what they are saying is to be incorrect
1 Updates & Rebuttals
SeekVerify Rep
United StatesRe: Seekverify Conartist Because they charged my card
#2UPDATE Employee ..inside information
Mon, April 30, 2018
Dear Kenneth,
We are sorry to hear you are unhappy with the service provided by SeekVerify.com. SeekVerify gathers public records, social network data, and more from various sources and creates reports for our customers to easily search for what they are looking for. We make every reasonable effort to get our customers the public records data they are looking for.
In order to locate your account and confirm if you are eligible for a refund (this would depend several factors including how much the membership was used) we would need the email address used to register on the website or, alternatively, the last 6 digits of the credit card used to sign up. Each time a customer runs a report on an individual, a phone number, an email or an address, it costs us money to query the data providers.
As clearly mentioned on the terms and conditions upon sign up, the membership is renewed automatically after trial period at $39.95 every 30 days until cancelled – see screenshot: https://snag.gy/7OEoV0.jpg
At Seekverify.com we offer 24/7 Customer and Billing Support. In order to locate your account and check if you are eligible for a refund, please contact us at [email protected].
Best regards,
SeekVerify Support
