- Report: #1032437
Complaint Review: SharewareOnline.com Inc - Redmond Washington
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SharewareOnline.com Inc
23316 NE Redmond Fall City Rd Redmond, 98053 Washington, U.S.A.
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SharewareOnline.com Inc. Egotistic reply to request for tech support abused & mistreated Redmond Washington
This company's product, MemTurbo demo version, wasa installed on my system and worked for 30 days. Though it slowed the start-up process and slowed the operation, I was pleased with the general operation. However, when the 30 days was up, it told me so and stopped working. It also screwed up my system in the following ways:
The mail stopped accessing properly, the start-up process malfunctioned, Norton AV stopped working, it was necessary to edit the Registry to eliminate the program, I had to reinstall the Norton AV, and I spent 3 hours getting anything to work. When I requested some answers to my problems, I received a reply that read, "Is this a joke?". I replied with a very terse and nasty reply. I was totally denied any support and was also given childish answers. They are completely out to only take your money. The Tech Support is non-existent. Actually, refused to help and referred to my request as "whining".
In closing, my suggestion is to run very fast away from this company and their products. I am still having problems with my system and may have to format and start over.
Jay
Warren, Pennsylvania
The mail stopped accessing properly, the start-up process malfunctioned, Norton AV stopped working, it was necessary to edit the Registry to eliminate the program, I had to reinstall the Norton AV, and I spent 3 hours getting anything to work. When I requested some answers to my problems, I received a reply that read, "Is this a joke?". I replied with a very terse and nasty reply. I was totally denied any support and was also given childish answers. They are completely out to only take your money. The Tech Support is non-existent. Actually, refused to help and referred to my request as "whining".
In closing, my suggestion is to run very fast away from this company and their products. I am still having problems with my system and may have to format and start over.
Jay
Warren, Pennsylvania
