- Report: #270738
Complaint Review: Sharp - Mahwah New Jersey
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Author Confirmed
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Sharp
Sharp Plaza Mahwah, 07430 New Jersey, U.S.A.
Phone:
800-besharp
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Sharp Audio on 17month old 37" LCD stops working. Sharp refuses to support consumer's $600 repair ripoff Mahwah New Jersey
My 17 month old 37" Aquos LCD audio does not work. The repair cost is over $500, with no guarantee that it will be fixed. In my opinion, if I spend over $2000 on a TV it should last over 17months. Understanding the warranty is only 1 year, I contact Sharp hoping they would support my cost. They respond with unfortunately there is nothing we can do. If this were an appliance I carry around or physically handle, then I would maybe understand parts breaking over time. But in my opinion, this is a big screen tv sitting on a tv Stand, when the audio board needs to be replaced after 17months, that would mean something is wrong from the manufacturing of the product.
I now have to either spend an additional $500 for the repair or now buy a new tv. I was hoping for support from Sharp, but they got their money and have no interest in the consumer. I'm going back to the Sony TV, very reliable.
Jon
Freeland, Maryland
U.S.A.
I now have to either spend an additional $500 for the repair or now buy a new tv. I was hoping for support from Sharp, but they got their money and have no interest in the consumer. I'm going back to the Sony TV, very reliable.
Jon
Freeland, Maryland
U.S.A.
