ShearSpeed
United States of America#2UPDATE EX-employee responds
Thu, December 29, 2011
Michael from Oceanside has told his lengthy story about his perceived rip-off. I was often at the garage when he came by and in fact was there when he picked up the car New Year's Eve several years ago. He took the car for a test drive when it was finished and was visibly elated with the work and thanked everyone profusely, congratulating them on the work done.
I'm sure we all know people who grumble about what something cost after the fact. If you want custom work done on a racing vehicle, it is costly - like any custom work for any purpose, you pay extra for it. He wanted custom work and that is why he went to Shear Speed. Maybe he should have gone to Meineke.
From Rip-Off Report's own verbiage I copied this:
"Ripoff Report does not guarantee that all reports are authentic or accurate. Be an educated consumer. Read what you can and make your decision based upon an examination of all available information."
In the words of a defense attorney, "I rest my case."
ShearSpeed
United States of America#3General Comment
Wed, February 09, 2011
Everyone knows that there are usually more than 2 sides to a story. I happen to be a witness to another side. I was there helping out with inventory for the year end report. There are often people who stop by to say hi and wish them well.
True, I did see this 55 Chevy up on a lift on occasions of my visiting Shear Speed. I also have met the owner of the car several times. In particular one time when he was there to pick up the car close to the end of the year.
He inspected and test drove the car and then left in it after signing a release form saying everything was to his satisfaction. Yes, he did pay an additional amount of money in the approximate area of $400. Has anyone ever paid the first estimated amount given them for repair work? I haven't.
Shear Speed bends backwards to give the best service for the best price. My engine was rebuilt almost 3 years ago and I have had no further problem with it. My good friend, a patent attorney, took his Ferrari to them after the dealer couldn't fix the problem he was having with it. Shear Speed took care of it with a minimum of time and cost. My friend was shocked at their expertise after Ferrari fell short. He wrote a letter of excellence and sent it to them - I saw it - because he was so happy with their work.
Hopefully, the public won't be derailed by a complaint that needs to be taken with a truckload of salt. What is really true there?
Thick
San Diego,#4Consumer Comment
Tue, December 09, 2008
How do you know that the oil leak was caused by him? did he maliciously drill into the oil pan? Or did it start dripping after you took it to him? When you noticed that he was doing work that was less than satisfactory, why didn't you take it to another shop? That is your right under the law. Please do me a favor and take a little more time to correct grammar and spelling. It makes it easier to read for everyone.
Thick
San Diego,#5Consumer Comment
Tue, December 09, 2008
How do you know that the oil leak was caused by him? did he maliciously drill into the oil pan? Or did it start dripping after you took it to him? When you noticed that he was doing work that was less than satisfactory, why didn't you take it to another shop? That is your right under the law. Please do me a favor and take a little more time to correct grammar and spelling. It makes it easier to read for everyone.
Thick
San Diego,#6Consumer Comment
Tue, December 09, 2008
How do you know that the oil leak was caused by him? did he maliciously drill into the oil pan? Or did it start dripping after you took it to him? When you noticed that he was doing work that was less than satisfactory, why didn't you take it to another shop? That is your right under the law. Please do me a favor and take a little more time to correct grammar and spelling. It makes it easier to read for everyone.
Thick
San Diego,#7Consumer Comment
Tue, December 09, 2008
How do you know that the oil leak was caused by him? did he maliciously drill into the oil pan? Or did it start dripping after you took it to him? When you noticed that he was doing work that was less than satisfactory, why didn't you take it to another shop? That is your right under the law. Please do me a favor and take a little more time to correct grammar and spelling. It makes it easier to read for everyone.
Grim05
Oceanside,#8Author of original report
Wed, September 24, 2008
well i was there every day and the holes were made b4 i got there also while you defending him ... let me tell you now i have jst fixed the oil leak in the car that he created care to know jst how he did that ? when i finely got the time to getinto it and work on it i found that he drilled out a d**n shifter handle adapter wich os a aluminum piece with straight threads and screwed it into my block wich was pipe threads hmmmmm no match any idiot could figure that out and then ran my oil presure line from that still care to defend him ???????? he needs to be put out of business for good
Thick
San Diego,#9Consumer Comment
Fri, July 04, 2008
A couple years ago I brought my 78 CJ7 to Shear Speed. Bill told me exactly what he was going to do and atleast a ballpark on what it was going to cost. I got it back and the work was custom and pretty darn good. I have never had a bad experience with Bill at Shear Speed. I just have a couple comments and questions for Michael. If you stopped in and spoke with Bill and called everyday, how come you were so surprised at the end? The seat could have been changed after you knew it was wrong. Again, if you stopped by all the time and called all the time, how did all of the holes in the ash tray and the firewall? If it were my car, I would have payed more attention to what was going on. Now lets get into the laws. Shear Speed could not have performed any work that you did not approve. Now, if they did that, you can: A: take them to Court. B: Report them to the BBB (Better Business Bureau) C: Talk to him and make a deal. It doesn't sound like you really did your part to ensure that the work was done the way you wanted it. I haven't talked to Bill at all, but I have seen his work, and his business ethics. This doesn't sound like anything I have Witnessed.
Grim05
oceanside,#10Author of original report
Tue, February 26, 2008
they have changed adresses but its still the same shoty workman ship the new adress is 668 Enterprise St, Escondido, CA 92029 my goal is to stop you as a would be customer from going there and putting your self in danger and or loseing your good hard earned money save your self the headache go somewhere else ....