Complaint Review: Shop Flip Flops - Internet

I had a negotiation with SHOPFLIPFLOPS for exactly a year now. A certain MR. SILVA of RASI COMMERCIO LTDA is the one responsible transacting with me. But then, as I deal with them, weve found out and has proven that it was SHOPFLIPFLOPS. The payment was made thru WESTERN UNION, under JESSICA MENDES DA SILVA (recipient name, and all other informations was provided by Mr. Silva). We paid $2,401.00 on January 07, 2009, for 184 pairs of HAVAIANAS flipflops ordered ($2,300-total for items ordered ; $100-WU service charge).Upon sending the payment and filling up the western union form, we clearly indicated that the receiver will be required to have a valid ID, or else money wont be released to her.Obviously, only Jessica is the only one who could receive and claim the money.Therefore, she is the one who received the money. In short, we were transacting with SFF. From the very start of the transaction, what we assured of was if they are anyhow connected with Shopflipflops, and what we get is constant denial. and that time we never know at all that this Jessica was under SFF. The transaction went well, they communicate with us real well. Until, as the days went on responses received from them take days, weeks, months, and now, as of today,January 27,2010, no response at all! On January 27, 2009 we received a partial set of pairs from them. 50 pairs out of 184 pairs of slippers ordered and paid for. As we go over the papers sent along with the package (commercial invoice, fiscal note, etc.), it came to us as a shock when we saw these informations:

SHIPPER: KENT M SFF

            Al Presidente Tanauy 1091

            Curritiba, Pr Brazil

            80430-000

*with his signature on it (on blue pen!)

Then we did our further research, and found out that Jessica is under SFF, and the one who is behind everything.And found few of the hundreds of complaints against them. But all we get from them was denials. But all the papers reveal and prove that it was SFF from the start.Since then we have demanded for refund of the remaining money instead, they agreed with it, they even demanded (with no shame at all) that when they will send back the money the charge fee from the western union will be deducted from us??? Knowing they were the ones who has a problem why we need to refund our money.Instead of us demanding for the damage done to us, they were the ones asking from us?????

 They did this, fronting another name, because of all the stories and complaints filed against them, now theyve got to use another name.We have been holding on to the papers, receipts and all the mails and conversation made between us for a year now.To prove that it is 100% under SFF. They have not been treating us seriously because we have been so nice to them. Taking advantage of the attitude we have been showing them. Hoping that we will earn the same respect from them. But we were wrong. It has been a year now and yet, this is still haunting us. The shame from the people we owe the money we paid them, the insults, the threats and all and until now we havent paid everyone yet. We will never stop spilling this issue to everyone until we get justice from what they have done. We will make all the complaints and will never stop from posting their scam and modus, until these people communicate with us and give us back what they have stolen us. And if you Allan/Kent/Jessica is listening, ALL WE NEED IS FOR YOU TO GIVE US BACK OUR MONEY,GIVE US BACK WHAT YOU HAVE STOLEN US, and have at least a bit of conscience and stop stealing from people, you SCAMMERS!!!!!!

Modus: they will transact well with you, then when they got your trust and when payment is settled, they wont respond to you periodically. Send you partial of your orders only, and when you wont complain and freak out they will not get back to you anymore.

Beware everyone, take note of this informations, these people are SCAMMERS, they have scammed hundreds of people and stolen thousands of money all over the world! While you are working hard to earn even a little thru the help of these people, the people you are expecting to help you with this, are the ones who will turn your world upside down.KENT/JESSICA and SHOPFLIPFLOPS are one of this people.They will never care if this may cause you your life as long as they earn from you. Tsk tsk tsk.. Let us pass this to everyone, until no more will transact with them and get no more clients at all, before they steal from them like what they did to us.

they scammed me $2401 worth of slippers! it has been a year now we dont hear anything from them anymore.. please help us be heard!

To all who fell victim of this company, please do not just blog your complaints, take action. File your complaints to proper authorities. True they have offices worldwide and here is one of them - make sure to mention this on your complaints. I'm not sure yet how to file complaints with authorities in Brazil but I'll post it once I have the information. Company details: Shop Flip Flops 8345 NW 66th St. Miami, FL 33166 Website: www.shopflipflops.com Phone: (321) 248-4250 Owner: Kent Mend? File by mail or ONLINE to: Better Business Bureau of Southeast Florida and the Caribbean weblink: http://www.seflorida.bbb.org/businessreport.aspx?companyid=92008933 Florida's Office of the Attorney General: http://www.myfloridalegal.com/ under consumer protection> file a complaint Internet Crime Complaint Center: https://www.ic3.gov Company details: Shop Flip Flops 8345 NW 66th St. Miami, FL 33166 Website: www.shopflipflops.com Phone: (321) 248-4250 Owner: Kent Mend? Hope this helps a lot of other victims of this company as well.

Shop Flip Flops is not hiding?? We have offices in multiple countries and warehouses. We clearly state where our offices are located and even where some of our warehouses are that we ship from to our customers. We have now over 165,000 happy customers and until now only one person on this entire bashing scheme has been identified and is in the process of refunding what was not available. Again if anyone has ANY issues PLEASE PLEASE contact sff directly. We will gladly help. We are expanding to Canada, Asia, Africa, and the state of Hawaii this sunmmer. See all our new customers soon!

Shop Flip Flops is not hiding?? We have offices in multiple countries and warehouses. We clearly state where our offices are located and even where some of our warehouses are that we ship from to our customers. We have now over 165,000 happy customers and until now only one person on this entire bashing scheme has been identified and is in the process of refunding what was not available. Again if anyone has ANY issues PLEASE PLEASE contact sff directly. We will gladly help. We are expanding to Canada, Asia, Africa, and the state of Hawaii this sunmmer. See all our new customers soon!

Shop Flip Flops is not hiding?? We have offices in multiple countries and warehouses. We clearly state where our offices are located and even where some of our warehouses are that we ship from to our customers. We have now over 165,000 happy customers and until now only one person on this entire bashing scheme has been identified and is in the process of refunding what was not available. Again if anyone has ANY issues PLEASE PLEASE contact sff directly. We will gladly help. We are expanding to Canada, Asia, Africa, and the state of Hawaii this sunmmer. See all our new customers soon!

Shop Flip Flops is not hiding?? We have offices in multiple countries and warehouses. We clearly state where our offices are located and even where some of our warehouses are that we ship from to our customers. We have now over 165,000 happy customers and until now only one person on this entire bashing scheme has been identified and is in the process of refunding what was not available. Again if anyone has ANY issues PLEASE PLEASE contact sff directly. We will gladly help. We are expanding to Canada, Asia, Africa, and the state of Hawaii this sunmmer. See all our new customers soon!

SFF SCAMMED ME AND MY CUSTOMERS OF ABOUT 3K WORTH OF STUFF. you can see us trying desperately to get our slippers at HTTP://FURORREDRESS.BLOGSPOT.COM i dont care if i receive the LAWSUIT email with spelling errors in it anymore I am not receiving my REFUND nor my second shipment of slippers. DESPITE PAYING IN JAN 2009 AND TIL NOW? ONLY 104 PAIRS OF SLIPPERS RECEIVED OUT OF A ORDER OF 250 THANKS ALOT KENT. YOU THREW MINE AND SO MANY OTHER PEOPLE'S REPUTATIONS OUT OF THE WINDOW IF I HAD THE MONEY I'LL SUE YOUR ASSES OFF. I HOPE THERE IS SOMEONE WHO CAN CONSOLIDATE EVERYTHING AND JUST SUE THEM! we have also filed a report at ripoffreport.com do check it out and help us to get the refund back! shopflipflops.com, i hope that one day you will repent. Do remember that God will always be watching you and he won't even grant you an audience even if you are a christian (btw a real christian won't do this to people) he'll just cast you to burn in hell.

hey kent stop posting some freaking 100,000 happy customers that is what allan always use to tell me???? BULLCRAP!!!!! same lines same SH*T same F*CK UP excuses!!! FOR THE NTH TIME!!!! GO READ YOUR EMAILS REFUND THE MONEY YOU CRAPHOLEDONKEY!!! IF YOU INDEED HAVE 100,000customers post it online PLLLLLLLLLLLLLEEEEEEEEEEEEEAAAASEE??? POST THE WAYBILL and TRACKING NUMBERS PLLLLLLLLLLLLLEEEEEEEEEEEEAAAASEEE??? NO FREAKING PROOF ALL TALK NO HARD EVIDENCE SO SHUT UP AND RETURN THE PEOPLES MONEY YOU MADOFF! KENT.M = KENT MADOFF your lucky your not in my country you could be dead by now! FBI is monitoring brazil location of shopflipflops KENT SO I SUGGEST YOU RETURN ALL OUR MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!

If shopflipflops are such a renownwed company why does the better business burea rate them as an F grade? Shopflipflops please come on and say who is making your comments for you. Is it Kent because Im surprised he has time as he doesnt bother emailing customers back! Please check them out www.bbb.org This tells its own story. Shopflipflops are about to be exposed once again and i would suggest you look at your emails from dissatisfied customers and wish you had sorted them out with refunds or actually did what you should have done in the first place and delivered the goods. Please come on and explain to us why www.bbb.org the better business burea rate you as a poor fraudulent comapany?? look forward to your public reply!

The above complaint is again a perfect example of a fake poster trying to defame shopflipflops. We do not have any customer from the uk with that name. If this poster had ordered from shop flip flop they would have had a order number, invoice number and would have at least contact kent or someone at shop flip flops to resolve any possible problems. Shop Flip Flops has had delays in the past but is always trying to fix any problems and any past complaints have all been taken care of our are being taken care at the present time. With over 120,000 happy customers now it come and see why shop flip flops is the fastest growing online flipflops company.