- Report: #23084
Complaint Review: shopNBC Viscom Technologies - Chaska Minnesota
-
Author Not Confirmed
Why?
shopNBC Viscom Technologies
4064 Peavey Rd. Chaska, MN 553318 Chaska, 55318 Minnesota, U.S.A.
Phone:
877-882-4562
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
shopNBC, Viscom Technologies ripoff warranty lemon-law non-support non-returned phone calls consumer rip-off fraud Chaska Minnesota
Machine is a P4-1.4 Ghz purchased 09-02-01. Having hardware and software problems which Viscom will not back on their warranty.
Everytime I called they promise to call back withing 72 hrs, which never happens. Cannot use printer (bad USB card and/or ports), sound card (just stopped working), P4ITA motherboard (Device Mgr driver problems related to bundled software).
And the 30GB HD pre-bundled w/WinME and tech support had me Recovery in April,2002 and software has never been the same. ShopNBC delayed me until they rec'd final payment 3-26-02. Contacting ShopNBC telling them I had not finished payments of $2000, and now I have a junk machine, more delays.
Now nearly totally disabled and less than a year old. Viscom immediately jumped to conclusion that I wanted in-home debugging service, instead of hardware replacement. Advertised w/256K RAM and later found RD-RAM (expensive to upgrade).
ShopNBC mis-represented Viscom warranty advertised on TV is a ripoff. Every time you log onto Viscom they want you to upgrade your warranty $ 150 for two more years. Viscom replaced 1 19" Hyundai Monitor, Lexmark replaced 4 X73 printers due to intermittent USB port problems. Would you spend $2000 for a Viscom computer? This is fraud and they didn't observe Lemon-Law.
Jerry
Woodridge, Illinois
Everytime I called they promise to call back withing 72 hrs, which never happens. Cannot use printer (bad USB card and/or ports), sound card (just stopped working), P4ITA motherboard (Device Mgr driver problems related to bundled software).
And the 30GB HD pre-bundled w/WinME and tech support had me Recovery in April,2002 and software has never been the same. ShopNBC delayed me until they rec'd final payment 3-26-02. Contacting ShopNBC telling them I had not finished payments of $2000, and now I have a junk machine, more delays.
Now nearly totally disabled and less than a year old. Viscom immediately jumped to conclusion that I wanted in-home debugging service, instead of hardware replacement. Advertised w/256K RAM and later found RD-RAM (expensive to upgrade).
ShopNBC mis-represented Viscom warranty advertised on TV is a ripoff. Every time you log onto Viscom they want you to upgrade your warranty $ 150 for two more years. Viscom replaced 1 19" Hyundai Monitor, Lexmark replaced 4 X73 printers due to intermittent USB port problems. Would you spend $2000 for a Viscom computer? This is fraud and they didn't observe Lemon-Law.
Jerry
Woodridge, Illinois
