- Report: #1066568
Complaint Review: Shopping Essentials Plus - Internet
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Author Not Confirmed
Why?
Shopping Essentials Plus
Internet, USA
Phone:
877-442-5774
Web:
shoppingessentialsplus.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Shopping Essentials Plus MVQ*SHOPESSENTIAL Shopping Essentials has been charging my debit card for something I have never heard of since 2008 and I didn't notice until today Internet
I just noticed a "recurrent charge" on my online bank statement from MVQ*SHOPESSENTIAL for $40.95! I looked back a few months and they have been charging it every month. I called becuase I have never heard of this company and certainly would never sign up for a servce charging that much every month. The rude and evasive customer service person said I had been paying this since 2008 when I "signed up" as part of a a rebate from Vitacost. She said I would have had to enter all of my infromation for this service and that they have been sending me mail and emails for years. I have never received anything. She did tell me that the email probably went to my junk folder and the postal service never returned the mail to them so I must have gotten it. I am embarassed I didn't find this earlier! When I asked what I could do about it and said I am sure I never signed up she said she would refund this month's payment and when I said what about the last 5 years of payment she just asked "is there anything else I can do for you". When I said I had seen online that many people have had this problem too she hung up.
