- Report: #297528
Complaint Review: Shutterfly - Internet
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Shutterfly
www.shutterfly.com Internet, U.S.A.
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Shutterfly deceiving charges Internet Internet
I recently ordered photo holiday cards through shutterfly.com. The cards and photos were beautiful and I was pleased with the company, until I checked my bank statement today.
I saw a charge for a company called "Reservation Rewards" on my bank statement. I had never heard of this company and new nothing of why I would have this charge. I then called Reservation Rewards, and they told me that I signed up for a special offer through Shutterfly when I placed my order.
I am always VERY particular and cautious whenever I place an order online, and did not agree to anything with Reservation Rewards. Supposedly by confirming my email address and placing my order on shutterfly.com, all the sudden I have an account with Reservation Rewards.
I demanded my account through Reservation Rewards be cancelled and my charge be refunded. I intend to follow up with this to insure that my refund is processed.
I know that there have been other complaints of similar situations with this company. BEWARE!
Anonymous
Dannemora, New York
U.S.A.
I saw a charge for a company called "Reservation Rewards" on my bank statement. I had never heard of this company and new nothing of why I would have this charge. I then called Reservation Rewards, and they told me that I signed up for a special offer through Shutterfly when I placed my order.
I am always VERY particular and cautious whenever I place an order online, and did not agree to anything with Reservation Rewards. Supposedly by confirming my email address and placing my order on shutterfly.com, all the sudden I have an account with Reservation Rewards.
I demanded my account through Reservation Rewards be cancelled and my charge be refunded. I intend to follow up with this to insure that my refund is processed.
I know that there have been other complaints of similar situations with this company. BEWARE!
Anonymous
Dannemora, New York
U.S.A.
1 Updates & Rebuttals
Daniel
Las Vegas,Nevada,
U.S.A.
If you were aware of problems
#2Consumer Comment
Sun, January 06, 2008
Hi, if you were aware of problems like this already then this should have made you read over any agreements fully before submitting your financial information. I deal with companies on a daily basis that I know will and have ripped myself and others off. Some of these ripoff are intentional, some aren't. You just learn how to conduct yourself and what to look out for. Im looking forward to your updates on this, im sure Shutterfly will cooperate with you fully in this situation. Buyer BeWaRe! Best Regards
