- Report: #1412218
Complaint Review: Siber Systems - Fairfax Virginia
Reported By:
Anonymous -
Herriman, Utah, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Siber Systems
11781 Lee Jackson Hwy, Suite 380 Fairfax, 22033 Virginia, United States
Phone:
1-703-218-1851
Web:
www.roboform.com
Categories:
Business Rating:
(0)
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Siber Systems Roboform Bait & Switch - discontinued lifetime license; forced me to purchase subscription Fairfax Virginia
I was an early adaptor for this company, having purchased a "lifetime license" in 2011. When they came out with version 7, they called it something different and told me that my lifetime license would only work for version 6, which was being discontinued. Well, the product continued in the form of version 7 and their subscription model.
They could have had just A SMALL BIT OF INTEGRITY and kept their promise to "lifetime" customers, but they gave into greed over honesty. And you'd really hope that this kind of company would be honest... expecially if you're going to trust them with your passwords.
To be completely transparent here, I'm still using their product because I liked it. But even after all these years I'm still pissed at the way they treated me - so I'm happily writing a complaint.
1 Updates & Rebuttals
Anonymous
Amsterdam,Netherlands
Same Problem
#2General Comment
Thu, March 29, 2018
Hi Melvin, I would like to reach you as I am having the same problem and talking to BBB and might be filing a law suit depending on the outcome of the compalint. Can you reach me out from(((REDACTED))). And do you know any other early adaptor having the same problem.
Cheers,
Sina Tukek
