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  • Report:  #1467376

Complaint Review: Silver Arch Capital Partners TRUSTED Business | Silver Arch Capital Partners Verified Safe™ …businesses consumers can trust. Silver Arch Capital Partners brings skill and creativity to every loan request. Decades of experience to secure loans for all purposes and of all sizes. To date their partners have closed more than $2 billion in loans – and counting. Borrowers come to Silver Arch Capital Partners from all over the United States because of their unique inventive approach to complex deals. - Hackensack New Jersey

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona, United States
Submitted:
Updated:

Silver Arch Capital Partners TRUSTED Business | Silver Arch Capital Partners Verified Safe™ …businesses consumers can trust. Silver Arch Capital Partners brings skill and creativity to every loan request. Decades of experience to secure loans for all purposes and of all sizes. To date their partners have closed more than $2 billion in loans – and counting. Borrowers come to Silver Arch Capital Partners from all over the United States because of their unique inventive approach to complex deals.
411 Hackensack Ave Hackensack, 07481 New Jersey, United States
Phone:
201-254-2556
Web:
www.silverarchcp.com
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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Silver Arch Capital Partners joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

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ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Silver Arch Capital Partners approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Silver Arch Capital Partners did just that.

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SILVER ARCH CAPITAL PARTNERS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Silver Arch Capital Partners is a US Based commercial real estate lender financing almost all property types for real estate owners, investors, and developers nationwide and in some Caribbean locations. We have the experience, expertise, and know-how to help borrowers solve problems and overcome challenges that conventional lenders cannot deal with. We provide innovative solutions for borrowers to help them be in a position to bring their projects to a successful completion, through either sale or refinancing of the property. We deal with challenging situations such as credit issues, development/construction loans, special use properties, secondary and tertiary locations, and cash flow problems, and we find solutions to help our customers accomplish their goals.

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WHY SILVER ARCH CAPITAL PARTNERS IS BETTER THAN THEIR COMPETITORS

Silver Arch Capital Partners has more combined experience and expertise than almost any other private lender in the market. Our people have over 100 years combined experience in originating, structuring, closing, and servicing loans on almost all property types nationwide. We have the ability to react to borrowers inquiries quickly and to close loans to meet borrowers financial and timing needs.

There is almost no scenario that we have not successfully dealt with before, be it bankruptcy, foreclosure, eminent domain, horizontal and vertical development, partner buyouts, DPO's, emergent closings, etc. We have the ability to custom tailor solutions to each individual borrower’s needs, taking into account all the different financial, geographic, and physical characteristics of the particular property.

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SILVER ARCH CAPITAL PARTNERS – STATEMENTS FROM THE OWNER – JEFFREY WOLFER

" My name is Jeffrey Wolfer and I am the owner of Silver Arch Capital Partners LLC. I would like to thank you for your interest in Silver Arch Capital Partners and encourage you to contact us if you have any questions or believe we can be of assistance to you."

At Silver Arch Capital Partners, we pride ourselves in using the highest quality PRODUCTS.

We provide individual attention to each customer, evaluating the borrowers needs and tailoring our financing to help them meet their goals as quickly as possible.

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ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Silver Arch Capital Partners is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Silver Arch Capital Partners and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Silver Arch Capital Partners a positive Rating. Silver Arch Capital Partners made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

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STATED IMPROVEMENTS FROM SILVER ARCH CAPITAL PARTNERS

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Silver Arch Capital Partners is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Silver Arch Capital Partners is dedicated to customer satisfaction providing our borrowers with loans structured to meet their needs. Silver Arch Capital Partners receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Silver Arch Capital Partners will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Silver Arch Capital Partners, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Silver Arch Capital Partners directly at 201-254-2556.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Silver Arch Capital Partners or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

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How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Silver Arch Capital Partners meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Silver Arch Capital Partners.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Silver Arch Capital Partners’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.



Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
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