I was contacted by simple health for insurance around the time I was looking into getting insurance. They asked me for all my personal information and even did recordings to verify my policy information.
After never receiving any insurance cards I have tried to contact the case manager Gina Larocci 18005944046 ext 1206 and the billing,member benefits cancellation line 9546069070. They never answered I never spoke to a person just multiple hours spent on wait. I have even went to the website they gave me communitycaretx.org which has nothing to do with them at all.
I paid an original $50 enrollment fee and charged a total of $96.95 a month which was withdrawn from my account in 2 separate payments one for $30 and one for $66.95 around the 15th of every month for 6 months.
I typed the phone number into Google today and found out that I have been scammed. The good news is my card hasn't been used for any other purchases and my identity has yet to be used, per me keeping a close eye on my credit.
I filed a claim with my bank, but they can only refund me for December and January because I did not try to cancel until December even though I never received a service. I'm so lost in all this and would like to prevent this from happening to more people.
Brittanee del Valle tx