- Report: #281674
Complaint Review: Simply Sellular - Huntington Beach California
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Simply Sellular
7272 Saturn Drive, Suite P Huntington Beach, California, U.S.A.
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Simply Sellular Simply Sellular Simply Sellular simply sucks! They find everything wrong with your phone and do not deliver what they promise. Huntington Beach California
Simply Sellular simply sucks! I sent them 9 cell phones to recycle. I thought, according to their webbsite, I would be making almost $70 for recycling these through their program. Three months later, I get a check for $20 !!! All the phones were in near new condition. But they find a problem with this hinge, they find a problem with that screen, the button or audio or battery or something doesn't work... they keep making up excuses on why not to pay me the full amount listed on their website. And they don't tell me about any of this until they mail me the check. What a load of crap!
Don't ever recycle your phones with these guys. Go somewhere else. You can google a few other places you can recycle your cell phone. At least you'll have a chance to deal with honest people elsewhere!
Peter
NY, New York
U.S.A.
Don't ever recycle your phones with these guys. Go somewhere else. You can google a few other places you can recycle your cell phone. At least you'll have a chance to deal with honest people elsewhere!
Peter
NY, New York
U.S.A.
2 Updates & Rebuttals
Peter, Ny, Ny
Staten Island,New York,
U.S.A.
Simply Sellular found a defect in all 15 of the phones I sent in!
#2Author of original report
Thu, February 28, 2008
Yes, in all 15 phones, they found a defect. Their website estimated that I receive about $100 for my sent-in phones. They ended up giving me a whopping $7.50 for my 15 phones I sent in. This company is simply retarded. Crooks.
Simply Sellular
Huntington Beach,California,
U.S.A.
We test all incoming phones
#3UPDATE Employee
Tue, January 29, 2008
Hello, I apologize your experience wasn't up to your expectations. However, per the terms and conditions of the offer, we have to test each phone to determine functionality and defects before issuing payment. When each phone is tested, you are sent an automatic email saying the phone tested out fine, or what problems occured during testing. If there are issues with the phone, we aren't able to pay full price and we then pay a percentage of the full price. We then send you an email and give you the option of having your phone sent back if you don't accept the price and evaluation, or if it is a functionality issue we give you a chance to tell us if you have a certain way of getting that particular phone to work correctly. We are always available via email and phone during normal business hours if you have any issues and would like further clarification. Thank you.
