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  • Report:  #161297

Complaint Review: Singer Lazer IGIA - Los Angeles California

Reported By:
- Philadelphia, Pennsylvania,
Submitted:
Updated:

Singer Lazer IGIA
4540 Worth St Los Angeles, 90063 California, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered their vacuums which was a but one get one free deal along with puchasing 3 filters and I was supposed to recieve a steamer for free. I recieved 4 vacuum cleaners 1 month later, no filters and no free gift but I payed more than twice as much.

I called 1800 711-8357 and after being on hold for 30 min. I spoke to Gail who told me to send the 2 extra vacs back and they would refund my money for the shipping which was $46.90. That has been 3 weeks ago. Now no one answers the number and after you're on hold for an hour it automaticly shuts off.

I am highly frustrated and disappointed in my decision to purchase these weak vacs.

Shahidah

Philadelphia, Pennsylvania
U.S.A.


1 Updates & Rebuttals

Shari

Hayward,
California,
U.S.A.
Contact your bank immediately and explain the situation to them and give them this web site as a reference to prove fraud.

#2Consumer Suggestion

Wed, October 19, 2005

Ask them to reverse the charges. Pack up your box and take it to FedEx and mail it back the address you have. This will only cost you about $17 and this includes a charge for Direct Signature which means that only someone from that company can sign for the package. Don't feel bad, a lot of us trusted the Singer name and made the same mistake you did. Go to Singerco.com and read the consumer alert that they have filed against this company because of all the complaints like mine and yours. Good Luck!

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