Dennis
elmont,#2Author of original report
Wed, February 16, 2005
On January 31, 2005 I notice a box that was delivered to my house. When I see who it is from, I think what are they doing?? I see it is from Sipple Electronics. After almost a year since this has started, they send me another radio. Do the think I was going to wait this long for a radio that works. When I filed a report with the PA BBB, I included in my report that the solution would be to REFUND my money. Why this radio showed up is a mystery to me. I get on the phone with them and talk to a Pat Shilling. He tells me he is new there, so I go through the whole story again. It sounds like he understands and wants to make things right, even saying they will refund my money first, then send me a postage paid return shipping label.It has almost been 4 weeks and still have not gotten any answers. At least I have product that maybe is worth what I paid in the first place. This time I will not send it back before I get the refund PROMISED to me way back last June, 2004. I will keep up with progress.
Dennis
elmont,#3Author of original report
Tue, February 01, 2005
When I thought that I was not getting anywhere with this company, I purchased a C/D single disc player from Crutchfield. It mounted up to my factory Toyota radio, plugged right in, and works like a dream.