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  • Report:  #698537

Complaint Review: Sirena Moving - Phoenix Arizona

Reported By:
Nancy - Falcon, Colorado, United States of America
Submitted:
Updated:

Sirena Moving
2935 W. Michigan Ave. Phoenix, Arizona, United States of America
Phone:
623-201-4339
Web:
Categories:
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This company gave me a two hour notice that they were coming to pick up my stuff.  An alternative date was given that I could not take - so I had to rush to complete packing.  When I called this company and talked to Mia - she said she had called me the previous day - which was not true.  The driver was dirty and smoked non- stop.  He had a helper that within a hour was hurt and could not continue. 

I was so concerned the way they picked up items and really acted that they did not care.  The driver had to get someone else, and it took two hours for a new worker to get there.  Then he did not weigh the truck until the next day in the afternoon.  I was told I would pay around 1800.00 and the final cost was 2600.00.  This company is a rip off - I think they add items to the truck to increase your weight.  I could have re-weighed the truck, but I was on the road driving and my husband did not see the truck loaded. 

They loaded the truck and wanted to deliver it a day earlier than what was scheduled which was a huge inconvenience to me.   As it was the delivery happened prior to me arrival.  My experience with Mia was a nightmare - she was a witch!  She yelled, talked over and did not listen.  She misquoted information she said I had 96 items when I only had 72 - even started discussing information from another move - a family called, Anderson 'Anderson Family' DON"T USE THEM!  Nobody use them!  I have filed a BBB complaint.  



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