- Report: #203858
Complaint Review: Six Flags Magic Mountain/ Over Texas - Valencia California
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Author Confirmed
Why?
Six Flags Magic Mountain/ Over Texas
26101 Magic Mountain Parkway Valencia, 93155 California, U.S.A.
Phone:
661-255-4100
Web:
N/A
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Six Flags Magic Mountain Over Texas Poor Customer Service, too expensive, does not care about customers Valencia California
I hate six flags! I took a trip with my friend to visit and it was horrible! I have been to both ones in valencia, CA and then one in houston! In Houston, a guy wouldnt give me a refill for a souveneir cup i bought (10 dollars!!!) because another employee didnt give me a wristband! when i asked to speak to the manager, he was also rude and they both made fun of me and said my problem was "stupid" and to "get over it". There were no other places to speak to people about this or any guest relations.
In california, it made me really "safe" when the operators of Deja Vu were playing over the loudspeaker, making fun of each other and telling us how much they hate their job. Im only 19 and i know how unprofessional this is, and i was certain if any managers heard this, they'd be fired on the spot. Basically everyone looked miserable and took it out on me, and ill never go back again.
Michelle
Mesa, Arizona
U.S.A.
In california, it made me really "safe" when the operators of Deja Vu were playing over the loudspeaker, making fun of each other and telling us how much they hate their job. Im only 19 and i know how unprofessional this is, and i was certain if any managers heard this, they'd be fired on the spot. Basically everyone looked miserable and took it out on me, and ill never go back again.
Michelle
Mesa, Arizona
U.S.A.
4 Updates & Rebuttals
Beara
Brookshire,Texas,
U.S.A.
Six Flags Ripoff...
#2Consumer Comment
Sat, March 17, 2007
The Houston park, Six Flags ASTROWORLD was closed in Oct. 2005 (SF Over Texas is actually in Arlington, TX near Dallas) so I'm guessing either the author of the complaint was mistaken on which park they visited or it was some time ago looking at the date the complaint was submitted. I personally did not experience any of this at SF Magic Mountain. All the employees were VERY nice & professional. I've been to 7 of the Six Flags Parks, 3 of those on more than one occasion, & the only time I experinced any unnecessary behavior of an employee was at Astroworld simply because the park was closing & ticked everyone off but there was no rudeness involved, just EXTREEEEMELY slow checkouts at the registers for souviners & food but no one was ever rude. Now, I'm not saying that the author didn't experience a bad day there but from my experience as well as close friends' experiences, nothing like that has happened to us. I wouldn't avoid SF parks just for having one bad visit.
Beara
Brookshire,Texas,
U.S.A.
Six Flags Ripoff...
#3Consumer Comment
Sat, March 17, 2007
The Houston park, Six Flags ASTROWORLD was closed in Oct. 2005 (SF Over Texas is actually in Arlington, TX near Dallas) so I'm guessing either the author of the complaint was mistaken on which park they visited or it was some time ago looking at the date the complaint was submitted. I personally did not experience any of this at SF Magic Mountain. All the employees were VERY nice & professional. I've been to 7 of the Six Flags Parks, 3 of those on more than one occasion, & the only time I experinced any unnecessary behavior of an employee was at Astroworld simply because the park was closing & ticked everyone off but there was no rudeness involved, just EXTREEEEMELY slow checkouts at the registers for souviners & food but no one was ever rude. Now, I'm not saying that the author didn't experience a bad day there but from my experience as well as close friends' experiences, nothing like that has happened to us. I wouldn't avoid SF parks just for having one bad visit.
Beara
Brookshire,Texas,
U.S.A.
Six Flags Ripoff...
#4Consumer Comment
Sat, March 17, 2007
The Houston park, Six Flags ASTROWORLD was closed in Oct. 2005 (SF Over Texas is actually in Arlington, TX near Dallas) so I'm guessing either the author of the complaint was mistaken on which park they visited or it was some time ago looking at the date the complaint was submitted. I personally did not experience any of this at SF Magic Mountain. All the employees were VERY nice & professional. I've been to 7 of the Six Flags Parks, 3 of those on more than one occasion, & the only time I experinced any unnecessary behavior of an employee was at Astroworld simply because the park was closing & ticked everyone off but there was no rudeness involved, just EXTREEEEMELY slow checkouts at the registers for souviners & food but no one was ever rude. Now, I'm not saying that the author didn't experience a bad day there but from my experience as well as close friends' experiences, nothing like that has happened to us. I wouldn't avoid SF parks just for having one bad visit.
Beara
Brookshire,Texas,
U.S.A.
Six Flags Ripoff...
#5Consumer Comment
Sat, March 17, 2007
The Houston park, Six Flags ASTROWORLD was closed in Oct. 2005 (SF Over Texas is actually in Arlington, TX near Dallas) so I'm guessing either the author of the complaint was mistaken on which park they visited or it was some time ago looking at the date the complaint was submitted. I personally did not experience any of this at SF Magic Mountain. All the employees were VERY nice & professional. I've been to 7 of the Six Flags Parks, 3 of those on more than one occasion, & the only time I experinced any unnecessary behavior of an employee was at Astroworld simply because the park was closing & ticked everyone off but there was no rudeness involved, just EXTREEEEMELY slow checkouts at the registers for souviners & food but no one was ever rude. Now, I'm not saying that the author didn't experience a bad day there but from my experience as well as close friends' experiences, nothing like that has happened to us. I wouldn't avoid SF parks just for having one bad visit.
