- Report: #1397814
Complaint Review: Skinny Me Chocolate - Internet
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Author Confirmed
Why?
Skinny Me Chocolate
Internet, USA
Web:
skinnymechocolate.com
Categories:
Business Rating:
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Skinny Me Chocolate Willl not Cancel Subscriptions - Once thy hook you - Good luck getting them to stop shipments!! Internet
The chocolate is ok and too sweet. But, the most frustrating thing is trying to cancel the subscription!! Calling 1-855-354-6917 and emailing to [email protected] hasn't worked and the company continues to send the shipment. I will be contacting the BBB with complaint and will continue to email and call each month and begin returning the product until I hope I never see another Skinny Me Chocolate again!
2 Updates & Rebuttals
We'll see if it happens this time!
#2Author of original report
Thu, September 07, 2017
It's obvious that there is a typo in the email address, but not when I sent the email and it wasn't returned. However. I called AGAIN today and a very snotty, rude sounding lady took my information and said I would get an email confirmation for the cancellation....we'll see!!
SMC Corporate
Scottsdale,Arizona,
United States
Correction
#3UPDATE Employee ..inside information
Wed, September 06, 2017
We at SkinnyMe Chocolate apologize for the misunderstanding and inconvenience. It seems you have typed the email address incorrectly so your inquiries have not been reaching us. Please feel free to email us at -[email protected] so we can help you with your account and subscription. If you prefer to call, please use our toll-free number 1-855-354-6917. We are ready to help. Please refer to this message on RipOffReport if you decide to email us.
Thank you
