They took my money for my order. They have not shipped my order and claim they don't know when it will be shipped. Part of my order is on back order and has been since long before I placed my order. They dont know when or if they will get that part of my order again. They have offered me a refund through snail mail that will take (according to them) a minimum of 45 days to process. They have my money and my order and I have nothing.